Question about HP Officejet 4315 All-in-One Printer

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Fax on Officejet 4315

How to set up fax on a officejet 4315 all in one- i plugged in modem line into to fax and other end to dsl and connected to computer however theres a message saying ''busy'' showing and it wont work

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  • trains12m Dec 04, 2008

    Hooked up fax, display reads " PHone off Hook" not sure how to solve this problem to receive fax, tried everything

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Hello,

Here, you will find information connecting the OfficeJet to different phone system configurations. Its sounds like it is being connected to a DSL connection so I would refer to that section first.

Also, here is information on "Phone Off Hook" issue.

If none of these options help, here are some additional options that may help.

Posted on Jan 04, 2009

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Posted on Jan 02, 2017

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1 Answer

My HP OfficeJet 4315 All-in-One printer defaults on FAX mode for some reason. How do I change it to print?


To better help you I did the work for you... I copied this from the HP forum which if you google your issues most of the time you find the answer!

Copied from: http://h30434.www3.hp.com/t5/Other-printing-questions/HP-officejet-4315-all-in-one-printer/td-p/411239


There are generally two print devices set up when an all-in-one with a fax is set up - one is the fax device and the other is the printer. Make sure you have the print device set as the default printer and/or that when you want to print that the printer and not the fax is selected.



Setting the proper printer as default would depend on your operating system, but for most versions of Windows you would go to the printers folder, right click on the non-fax version of the Officejet 4315 and select "Set as default".

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I have a hp officejet all-in-one and I can't get the fax function to work. I have comcast digital voice with a rca modem. The fax machine dials and the line goes dead. If I call the fax number on the...


Since you have a DSL ( Digital Subscribers Line ), the HP Fax printer works on Analogue Signals.

To make the GP Printer work on Digital line, First step you can do is to Reduce the Fax Speed from Fast/Medium to SLOW.
To Do so, Click on Setup button on printer front panel - Choose Fax Settings - Choose Fax Speed - Set it to Slow and try to fax

If this does not work, you will have to connect a DSL Filter ( this is a 2 way port - 1 port for Digital line and another for Analogue )
You will have to connect this Filter to DSL Phone line - in the IN port and from the Analugoue Port - Connect Phone cable to Printer Line 1 EXTN Port at back of Printer

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1 Answer

J4540 has error388 wont allow me to fax note send report is set to on


Are you running Broadband/Telephone from same fone connection without a DSL switch. If so place DSL in line before fax and phone plugs.

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1 Answer

Fax set up -I've used this model for years and now


do you have dsl filters installed? the fax should go to unfiltered line not the filtered dsl line.

Jul 17, 2009 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

HP Officejet 4315


HP Support Web page
<http://tinyurl.com/lbwcwd>


Error Code:
386, 387, 388, 389, 390, 391, 392, 393, 394, 395 Definition

There is too much noise on the line for a valid connection between two fax machines to complete. The noise problem might go away over time.

Solution

Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.

Apr 14, 2009 | HP OfficeJet 4315 All-In-One InkJet...

1 Answer

Problem receiving faxes with hp officejet 7110


Most likely it is a phone line problem, not ypur machine. Fax modems work or they don't work.

make sure your phone line is not digital.

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I have one phone line but I added a special ring service for the fax part of my Officejet J4550 all in one printer. I have hooked it up so phone line goes into printer and out to phone. I also have a dsl...


Did you make sure to set the fax machine for the ring pattern on the fax number? If you skip that step the machine won't pick up. The "distinctive ringing" setup is covered in the manual which you can download here if you've managed to lose your copy.

If the link doesn't work or you don't like to click on a link, here's the URL: http://h10032.www1.hp.com/ctg/Manual/c01368521.pdf.

Once you have the machine set for the right ring pattern, have it answer immediately and it will pick up.

Please take a moment to rate this solution a fixya if it's been what you need, and thanks for asking here!

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Set up fax and dsl using one phone line


You can buy a splitter to put on your line so you can run both devices. They sell them at the dollar tree big lots and everywhere else usually, and range from .59 to $2. as far as another DSL filter ask a friend neighbor or co-worker if they have or had dsl and have an extra filter. If not then you can pick them up for a couple of bucks at radio shack

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I cannot receive faxes, I have misplaced my owners manual of course!


Check the phone line with a regular phone.

Do you have digital phone service?

Jan 30, 2009 | HP OfficeJet 4315 All-In-One InkJet...

1 Answer

What is error 388


there is not error code for the OfficeJet 4315. however, there are similar code for other Hp printer.
error "388" is lised as unable to detect T30 frames. in other words, the machine fail to establish comparable connection. this can be the machine trying to send out fax in high speed, or the phone line problem.
consult the user manul how to set a lower transmission rate, or try to send the fax at a differnt time of the day . If that still give you problem, please call the phone company and have they look a the phone line.

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