Question about Xerox WorkCentre C2424DN All-In-One Laser Printer

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Blurry copies Did everything Xerox suggested on Website including changing maintenance kit. What to do?

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On the drum drive motor there is an encoder, it gets contaminated by the silicon oil in the maintenance kit. Removing it and cleaning it will alcohol will normally resolve that problem.
Sometimes that encoder will need to be replaced. But if you need further instructions, ask, I will let you know what to do.

Posted on Nov 26, 2008

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Xerox 8560 Maintenance Kit remaining life


You're probably lucky that your machine still works after using non-xerox products, in any event, I'd suggest a new Xerox Extended kit, it's possible the non-xerox product didn't work as intended and your replacement kit wore out faster because of it.

The kit contains a micro chip which "resets' the counter in your machine, as the count comes from the kit, not the machine itself, however, the machine is capable of sensing when the maintenance kit has reached end of life regardless of count.

Additionally, you should check the wiper blade (you can see it when you remove the maintenance kit) for excessive wax buildup which generally means the machine needs service.

These are great printers, very fast for the quality. They can be quite a nightmare to service due to so many systems which have to be exact!
My #1 advice on this product is if you own one, never ever move it while it's hot! or you could face a very expensive repair!

Mar 27, 2014 | Xerox Phaser 8560N Laser Printer

2 Answers

Phaser 8560 warns to replace the maintenance kit


Call Xerox. If they can't reset it, They will sent you a new Mtc kit. Thay will want that count sheet. Plus, They will not warrenty any kits over 6 months.

Sep 26, 2009 | Xerox Phaser 8560MFP Laser Printer

1 Answer

XEROX Phaser 8560 - Maintenance Kit


They sell a lot of maintenance kits that way.I worked for a major Tampa are copier company for 10 years and they used every part until it just quit.However, you should line up a maintenance kit at the ready.Sometimes a counter will shut down the copier when it gets to the point where they want it to stop.

Apr 07, 2009 | Xerox Phaser 8560MFP Laser Printer

1 Answer

Blurry images


Yeah , that is most likely the problem. If ou remove the right side cover , there is an encoder on the end of the drum motor shaft, It becomes contaminated with the silicon from the maintenance kit.
Fixing it requires you to pop the encoder off and flush it well with alcohol. It is unlikely is has failed, but when dirty is causes the drum to turn at the wrong speed.

Mar 27, 2009 | Xerox Phaser 8550/DP Thermal Printer

1 Answer

Blurry Copies on Xerox WorkCentre C2424


There are three typical reasons for fuzzy text

1. Y-axis drum rotation problem.
2. Wrong drum temperature.
3. X-axis movement problem.

Sometimes the y-axis encoder will get oil inside and confuse the sensors, causing fuzzy/blurry print.

Most likely the drum assembly will need replaced.

Dec 03, 2008 | Xerox WorkCentre C2424DN All-In-One Laser...

1 Answer

Blurry copies on Workcentre C2424. Tried the solution regarding the encoder on the drive/drum motor. However, now the unit is back together but showing two codes: 04,024.4X & 07, 007.40. Not copying but...


Both are related to the process control signal. That is the motor assembly on the right side of the machine that is responcible for the movement of the maintenance kit.
You may have something disconnected from it. Or the sensor on the maintenance lift plate is disconnected or knocked out of position. But those coded both relate to the process control motor and gear chain. That is the motor on the right side, toward the front with the gear cluster attached.

Dec 03, 2008 | Xerox WorkCentre C2424DN All-In-One Laser...

3 Answers

Reset counter on Xerox Phaser 8200


I think the maintanance kit runs out based on time and usage, which ever comes first, roll back your printers clock a few months or more and see if that fix's the problem.

Oct 05, 2008 | Xerox Phaser 8200DP Thermal Printer

1 Answer

PHASER 8400


There is an encoder on the drum drive motor that picks up lubricant from the maintenance kit. It may simply need cleaned, if cleaning doesnt work, it will need to be replaced.
Xerox has parts lists on the xerox.com site for that product if you need to locate it.

Sep 09, 2008 | Xerox Phaser 8400 Laser Printer

1 Answer

Phaser 8560 blurr


There is an encoder on teh drum motor that picks up lubricant from the maintenance kit and causes those blurs. It eneeds cleaned or replaced

Jul 11, 2008 | Xerox Office Equipment & Supplies

1 Answer

Maintenance kit for Xerox 8500


Contact the company that you purchased the maintenance kit from.
They should have the solution or send you a replacement.
I know of no way to change the Xerox printer to match up with a non Xerox maintenance kit. They would not set the machine up to accept non Xerox products since that voids warranties.

Jan 15, 2008 | Xerox Phaser 8500/DN Printer

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