Question about Microsoft Xbox 360 Console

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No sound and purple lines running down the screen

The system turns on fine but there is no sound and these purples lines just run down the screen

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  • Anonymous Dec 10, 2008

    i have the purple lines running down the screen problem but i do have sound.

  • Anonymous Jan 04, 2009

    same problem

  • Anonymous Jan 18, 2009

    when we turned on the x-box 360 all we heard was the sound of the menu come on,but nothing eles, and there are purple ish pink horizontal lines running across my tv screen.

    does anyone know why???

  • mdhatter Jan 21, 2009

    Our XBox 360 has been working great with not problems. Played Madden and turned the HDTV off and the XBox off. Turned they back on later, and I get the purple-pink waving lines running horizontally, but I get sound. I've unplugged all of the video cables and plugged them back in, but I still get the same thing.



    Any thoughts?

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Hi, this is caused by overheating on the memory chips. The xbox 360 gets so hot that the mainboard warps and in turn cracks the soldering which gives you this type of problem.
we offer a full repair of this type of problem which includes an x-clamp replacement, re pasting of the chips and also an addition of a team xecuter repair kit. we also go over the mainboard re-soldering any joints we can to eliminate this type of error in the future. www.fixmyconsole.co.uk

Posted on Jan 18, 2009

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