Brother HL 2040 - Notecard sized paper jam (you responded)
Hi - I posted the question about the notecard sized paper jam. I was wondering where the access cover is located (as you can probably tell, I do not know much about printers). Is this the access cover located on the underside of the printer, once you remove the paper tray; or is it the top portion of the machine? Sorry to bother you, but I do appreciate your help!! Thanks!
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Re: Brother HL 2040 - Notecard sized paper jam (you...
Access cover is the cover where open to replace the cartridges , once you open that check for any paper stuck ....if still cant find carry with envelope procedure in the troubleshooting steps given earlier , Its place were we are ready to help people ......
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You will have to open the Printer door and pull the paper out if you are lucky it will pull out in one piece if not you will have to get all the pieces out before it will operate again. When pulling out go very easy with it and move your fingers down with the paper to apply force at the closest point to where the paper pulls into printer.
Hi, Sounds like a paper jam. There's a flap at the back of the printer-once open you should be able to see if the paper is stuck there. (Exactly the problem I had yesterday-I didn't spot it at first and it nearly drove me mad! :) Good luck, Raf
1. Turn the printer off and open the access cover. 2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.) 3. Turn the printer on, load some paper, and press the Form Feed button. 4. Watch the paper as it feeds through and try to determine where the jam is occurring. 5. Check to see if all the rollers are turning.
If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6. If not, there is probably a feed motor or a gear problem and the printer may require service. 6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot. 7. Turn the printer off. 8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers. 9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.