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Always Paper Jam in Epson Stylus CX3500

I have Epson Stylus CX3500
When I print something
It always told me that it had a paper jam
but the paper didn't jam
how can I fix it?

(sorry for my bad english)

Posted by on

  • nut29951 Nov 26, 2008

    how to feed a #10 envelope through the left side of the manual feed?

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  • 2,035 Answers

1. Turn the printer off and open the access cover.
2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
3. Turn the printer on, load some paper, and press the Form Feed button.
4. Watch the paper as it feeds through and try to determine where the jam is occurring.
5. Check to see if all the rollers are turning.

If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
If not, there is probably a feed motor or a gear problem and the printer may require service.
6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
7. Turn the printer off.
8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.

Posted on Nov 26, 2008

  • Anand Kumar
    Anand Kumar Nov 27, 2008

    Make sure that envelope in thick long strip so that it is long enough to make a loop that it cover paper feed to paper exit tray.. once you done follow the procedure....

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