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I purchased a sunbeam coffeemaker in June from Zellars. I didn't start using it until the first week in September. I noticed that it dripped from the coffee grinds holder even when it had finished brewing. Everytime I lifted it from the heat element it dripped coffee on to the element. Also the paper filter folded in about 3 out of 10 times. I then purchased a permanent filter cup thinking this would solve the problem. To no avail. I am also getting more and more coffee sediment in my cup now. I still have my receipt for $45.19. Zellars policy is only 30 days - Can you help me? I would like to have a replacement for this coffee maker - but would hope that this iproblem is not the case for all of your coffee makes ( I have had your brand in the past and have not had this problem.

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Contact sunbean customer service. Look on the web for contact numbers. Explain your problem and tell them you have the reciept and have been contacting Zellars but have got no response. So you decided to contact them directly. Almost all the time they will honor your problem.

Posted on Nov 26, 2008

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