Question about GE GSS25JFPCC / GSS25JFPWW Side by Side Refrigerator

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GE side by side refrigerator ice dispenser

The flap on the in-door ice dispenser does not close. This causes the warm air to melt the ice in the bottom of the tray and a bad frost build-up in the chute. Is there any easy solution that I can use to repair this myself?

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Re: GE side by side refrigerator ice dispenser

If you take a look at this diagram, you should be able to see all the inner workings of that area and decide if you want to repair it. I think anyone with the most basic mechanical skills could easily handle this repair. See parts 62,63,67, etc. Could just be the spring is off or broken. Let us know what you find!

Posted on Jan 08, 2007

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Frost forms on the inside opening of the chute for the water/ice dispenser. Also frost on the exit chute from the ice cube tray. The frost is present a day or so after I clean it off.

The door flap which releases the ice , on the door , is not closing completely .Usually this is caused by a rusted plunger so both the solenoid and plunger will have to be replaced , These parts are located behind the dispenser board so be sure to remove the top freezer door hinge cover and unplug the plug there , to remove all power going to the door , before attempting this repair . I think the part number is WR62X10055 for the kit .
When it doesn't close , it lets warm air into the freezer and causes frost on the dispenser AND on the ice bin outlet . Also , using 10 glasses or more , of crushed ice a day can cause this .

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I have a similar problem. The repair guy took a look at it and stated everything is working and did not order any solenoid or any other parts. After he left the problem returned where ice comes down the chute it tends to lodge and keep the door open. I am disagreement with the repair guy and am leaning toward the idea that the spring has lost tension and is just too weak to close with any authority. There is a video on how to replace the spring on youtube. This is what I will be doing next weekend and will try to return to post results.

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