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Posted on Nov 26, 2008
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Cannot sign in to my hotmail email account, have forgotten password and the forgot password link is unhelpful as it sends an email to you on how to change your reset your password but how can i access this email if i cannot sign in?

  • Anonymous Mar 12, 2014

    I want to change my email sign in password as I keep getting hacked

  • Anonymous Mar 19, 2014

    Have been asked for my big pond password when I log onto email and i have forgotten it. How do I reset password

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1 Answer

Richard Lilja

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  • Master 401 Answers
  • Posted on Nov 26, 2008
Richard Lilja
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Joined: Nov 25, 2008
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To reset your password by providing location information and the answer to your secret question:

  1. On any Windows Live ID site or service sign-in page, click Forgot your password.
  2. Enter your Windows Live ID (The e-mail address and password that you use to sign in to Windows Live programs and services such as Windows Live Hotmail and Windows Live Messenger; Microsoft services such as Xbox, MSN, and Office Live; and anywhere else that you see the Windows Live ID logo.) , type the characters you see in the Picture box, and then click Continue.
  3. Click Use my location information and secret answer to verify my identity.
  4. In the Country/Region list, select the name of your country or region , select your state, and then type your ZIP code ( The postal code system that is used in the United States. The ZIP code consists of a series of digits that are added to a postal address. The ZIP code is used to identify each postal delivery area for the purpose of sorting mail.) or postal code ( A series of letters and/or digits that are added to a postal address and used by the postal service for the purpose of sorting mail.) if you’re prompted to do so. In the Question area in the Secret Answer box, type your answer to the question.
  5. Click Continue.
  6. Enter and confirm a new password, and then click Continue.
  7. If prompted, enter an alternate e-mail address (An alternate e-mail address is a secondary e-mail address registered with your Windows Live ID credentials. In the event that you forget your password, you can request to have the password reset information sent to your alternate e-mail address.) and click Continue, or click Skip to bypass this step.
  8. On the You've changed your password page, click Sign in to Windows Live.

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Related Questions:

1helpful
1answer

Shaw webmail login

Which email account there are many ?

It is not uncommon for users to forget their user names and passwords, especially when trying to access an email account not often used.
Email providers like Yahoo! and Google are aware that users forget and have implemented a way to identify the user in this situation. In order to use this retrieval method, you must have submitted an alternate email address when you signed up for that email.

Go to the email sign-in page.
Notice the option underneath the login fields for users that have trouble signing in; in Yahoo! Mail this option is "I forgot my Yahoo! ID" and in Google Gmail this option is "Can't Access Your Account."
Click this option.
Enter the alternate email address entered when you set up up your email address.
Yahoo! Mail users also need to enter the birth date, country and postal code entered when the email address was set up. Click "Next."

Log in to your alternative email address and click the email provided.
Your email user name is available in the body of the email.
Click the link within that email to reset your email password.
To reset your email password, the provider might require that you answer your security question.
Go back to the email sign-in page and log in using your user name and new password.
http://help.yahoo.com/l/us/yahoo/mail/yahoomail/account/account-10.html
Hotmail have a forgotten password link but you must have another email adress to send your forgotten password to
just open up another email acc at hotmail/live.com eg: [email protected]
in the right hand corner on the hotmail homepage you should see help center
down in the bottom right hand corner tab click on that another page will open you should see another help center click on that again another page will open with account calender contacts essentials
click on the account tab another page will open with if you have forgotten your password or are having trouble signing in yet another page will open get help with your password problem
or signing in click on it you should see something like I forgot my password or I know my password but am having trouble signing in I think someone else is using my hotmail account
at the sign in for your hotmail account click on forgot password tab another page will open then on the reset password tab
0helpful
1answer

Recovery emeilpasswrd

Step 1:
which email account ?

Hotmail have a forgotten password link but you must have another email adress to send your forgotten password to
just open up another email acc at hotmail.com eg: [email protected]
in the right hand corner on the hotmail homepage you should see help center down in the bottom right hand corner tab click on that another page will open you should see another help center click on that again another page will open with account calendar contacts essentials Click on the account tab another page will open with if you have forgotten your password or are having trouble signing in yet another page will open get help with your password problem or signing in click on it you should see something like I forgot my password or I know my password but am having trouble signing in I think someone else is using my Hotmail account at the sign in for your hotmail account click on forgot password tab another page will open then on the reset password tab
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1answer

Forgot my email password and cant delete account

Which email account ?
Hotmail have a forgotten password link but you must have another email adress to send your forgotten password to
just open up another email acc at hotmail.com eg: [email protected]
in the right hand corner on the hotmail homepage you should see help center down in the bottom right hand corner tab click on that another page will open you should see another help center click on that again another page will open with account calendar contacts essentials Click on the account tab another page will open with if you have forgotten your password or are having trouble signing in yet another page will open get help with your password problem or signing in click on it you should see something like I forgot my password or I know my password but am having trouble signing in I think someone else is using my Hotmail account at the sign in for your hotmail account click on forgot password tab another page will open then on the reset password tab Hope this helps.
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1answer

I Want change my email password

dont know which email account you have ??

they have a forgotten password link but you must have another email adress to send your forgotten password to
just open up another email acc at hotmail/live.com eg: [email protected]


in the right hand corner on the hotmail homepage you should see help center

down in the bottom right hand corner tab click on that another page will open you should see another help center click on that again another page will open with account calender contacts essentials

click on the account tab another page will open with if you have forgotten your password or are having trouble signing in yet another page will open get help with your password problem

or signing in click on it you should see something like I forgot my password or I know my password but am having trouble signing in I think someone else is using my hotmail account

at the sign in for your hotmail account click on forgot password tab another page will open then on the reset password tab


hope this helps

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Forgot password

dont know which email account you have ??

they have a forgotten password link but you must have another email adress to send your forgotten password to
just open up another email acc at hotmail/live.com

eg: [email protected]
in the right hand corner on the hotmail homepage you should see help center down in the bottom right hand corner tab click on that another page will open you should see another help center click on that again another page will open with account calender contacts essentials

click on the account tab another page will open with if you have forgotten your password or are having trouble signing in yet another page will open get help with your password problem or signing in click on it you should see something like I forgot my password or I know my password but am having trouble signing in I think someone else is using my hotmail account

at the sign in for your hotmail account click on forgot password tab another page will open then on the reset password tab

hope this helps

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1answer

My hotmail account has been blocked an i cant retrieve the code!!!!!

they have a forgotten password link but you must have another email adress to send your forgotten password to
just open up another email acc at hotmail.com

eg: [email protected]
in the right hand corner on the hotmail homepage you should see help center down in the bottom right hand corner tab click on that another page will open you should see another help center click on that again another page will open with account calendar contacts essentials

click on the account tab another page will open with if you have forgotten your password or are having trouble signing in yet another page will open get help with your password problem or signing in click on it you should see something like I forgot my password or I know my password but am having trouble signing in I think someone else is using my hotmail account

at the sign in for your hotmail account click on forgot password tab another page will open then on the reset password tab
hope this helps
1helpful
1answer

My hotmail has been blocked can you help me i tried to reset my password but its still blocked

Hotmail they have a forgotten password link but you must have another email adress to send your forgotten password to
just open up another email acc at hotmail/live.com eg: [email protected]
in the right hand corner on the hotmail homepage you should see help center down in the bottom right hand corner tab click on that another page will open you should see another help center click on that again another page will open with account , calender , contacts, essentials ..........click on the account tab another page will open with if you have forgotten your password or are having trouble signing in yet another page will open get help with your password problem or signing in click on it you should see something like I forgot my password I know my password but am having trouble signing in I think someone else is using my hotmail account if you click forgot my password a reset your password option will open up with a reset your password with tab which requires your live id
Example: [email protected] and a few characters/letters you have to type in click next you will have options to tick click in the first send me an email hope this helps
0helpful
1answer

Hi there i cant seem to get access to my hotmail account what do i do

Hotmail they have a forgotten password link but you must have another email adress to send your forgotten password to
just open up another email acc at hotmail/live.com eg: [email protected]
in the right hand corner on the hotmail homepage you should see help center down in the bottom right hand corner tab click on that another page will open you should see another help center click on that again another page will open with account , calender , contacts, essentials ..........click on the account tab another page will open with if you have forgotten your password or are having trouble signing in yet another page will open get help with your password problem or signing in click on it you should see something like I forgot my password I know my password but am having trouble signing in I think someone else is using my hotmail account if you click forgot my password a reset your password option will open up with a reset your password with tab which requires your live id
Example: [email protected] and a few characters/letters you have to type in click next you will have options to tick click in the first send me an email hope this helps

1helpful
1answer

I got the password you sent, now it's telling me I'm using the wrong email address. I only have one and it's the one I've had a long time - can't understand this.

if you have forgotten your name of a certain account they must have a utility for forgotten passwords and account names which can send you an email containing both user name and password
if they do not have this facility you might have to open another account
remembering to make a log of your user name and password

Hotmail they have a forgotten password link but you must have another email adress to send your forgotten password to
just open up another email acc at hotmail/live.com eg: [email protected]
in the right hand corner on the hotmail homepage you should see help center down in the bottom right hand corner tab click on that another page will open you should see another help center click on that again another page will open with account , calender , contacts, essentials ..........click on the account tab another page will open with if you have forgotten your password or are having trouble signing in yet another page will open get help with your password problem or signing in click on it you should see something like I forgot my password I know my password but am having trouble signing in I think someone else is using my hotmail account if you click forgot my password a reset your password option will open up with a reset your password with tab which requires your live id
Example: [email protected] and a few characters/letters you have to type in click next you will have options to tick click in the first send me an email hope this helps

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