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Broken door catch, possible spring, Panasonic Slimline Combi microwave oven NN-A554W.

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If you gently push up on the door latches (hook-like devices on the door) there should be spring tension. If they just flop right up, the spring is off.

Normally the problem is not the spring, but a broken spring mounting tab on the door latch head (hook) assembly or the inner door panel.

If it's the door panel, it's usually easier and cheaper to use epoxy and some kind of hardware to fashion a new spring mount.

The door latch head (hook) is easy to replace or repair if that's the issue.

We have critical safety & disassembly info at our site, linked here.

Normally you have to separate the door panels (as shown in the attached photo) and then you'll see the screws you need to remove.

Or you can watch a YouTube video (not a video I made) here that demonstrates how it's done.

The best place to order parts is Tritronics. You can also call them at 866-779-5835.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

broken door catch, possible spring, - 1f7982c.jpg

Posted on Nov 27, 2008

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You have to separate the door panels (as shown in the attached photo) and then you'll see the previously hidden screws you need to remove.

Or you can watch a YouTube video (not a video I made) that demonstrates how it's done.

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You can see a good photo and detailed specifications here.

We're happy to help and we appreciate your thoughtful rating of our answer.

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It's probably not the spring.

It's probably a broken spring mounting tab on either the inside panel of the oven or the "door key", which is the part that has the hook like projections that go into the chassis behind the door.

Normally you have to separate the door panels (as shown in the attached photo) and then you'll see the screws you need to remove.

You can order Panasonic parts here: http://www.pasc.panasonic.com/epartr
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We're happy to help and we appreciate your thoughtful rating of our answer.

0aa57c3.jpg

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You can order parts online by entering your full model number (without dashes) here: http://www.pasc.panasonic.com/epartr Chances are the panels separate as shown in the photo I have attached below. Panel replacement can usually be done without removing the door from the microwave. In cases where it is felt that door removal is necessary, I recommend detaching the door from the hinges. I generally do not advise removing the hinges from the microwave. Whenever the hinges are removed, great care must be taken to put them back in the very same position they were in. Failure to do so can cause microwave leakage, which can cause risk of skin burns, fire, and disruption nearby electronic devices. If you still have questions, please feel free to follow up. I appreciate your thoughtful ratings to my reply.

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