Question about HP Designjet 4000ps InkJet Printer

2 Answers

I was settting up a brand new HP designjet 4000ps plotter, everything went on well until the point of ink system setup. I put in the ink catridges but the screen displayed an error message code 24:03 ink setup failure and requesting that I should instal new setup printheads. From the manual the ink is supposed to be visible from the printhead window, but NO ink is visible. Is it possible to restart the whole setup process afresh or any idea on how to solve the ink setup failure (tube purge failure). Please assist!!!

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  • wayne churchill May 11, 2010

    Did you put in set up printheads or the normal ones??

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Try the following:
?? Switch the Power OFF from the back of the Printer and disconnect the
Power cord. Reconnect the power cord and power On the Printer.
?? Try purging the Ink Supply Tubes again once the Printer has been
rebooted.
?? Install new Ink Cartridges in to the Printer and try purging the Printer
again
If problem persists then replace the ink supply station(iss) assembly

Posted on Jul 17, 2010

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  • 20 Answers

Ofcourse U can Purge Ink Tubes Using Same Dummy PRintheads
mail me for steps

Posted on Sep 11, 2009

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