Question about Sharp Televison & Video

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I've had my brand new LC-37D64U for three weeks -no problem. Last night I come home and suddenly ALL of my blues have turned into a washed out green!!! Do you know what it feels like watching a North carolina mens basketball game and that carolina BLUE has turned to GREEN!!! I have my old 27 inch Sharp LCD TV siting in its box waiting to be given away as a gift. I'm tempted to pull it out and send this new box back!!! I Have Never Had A Problem With A Sharp Product In My Life!!!

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  • drbopperthp Nov 27, 2008

    You have to be kidding me?!?!?!

  • drbopperthp Nov 27, 2008

    I've had my brand new LC-37D64U for three weeks -no problem. Last night I come home and suddenly ALL of my blues have turned into a washed out green!!! Do you know what it feels like watching a North carolina mens basketball game and that carolina BLUE has turned to GREEN!!! I have my old 27 inch Sharp LCD TV siting in its box waiting to be given away as a gift. I'm tempted to pull it out and send this new box back!!! I Have Never Had A Problem With A Sharp Product In My Life!!!

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I have found refereces to power management settings causing similar problems. The first thing I would try is to reset the unit back to the factory default settings.

The manual gives the following instructions:
1. From the on screen display menu locate Return to the Factory Preset Values.
2. If you have already set the Secret Number (parental control) enter it now.
3. Select Yes
4. Now TV will restart automatically, OK?
5. Select Yes
6. Now initilizing will display on the screen.
7. After completion the set will shut down and restart.
8. The screen will now return to its original settings.

This information is located at: http://aquos-experience.com/files/tel_man_LC32_37D64U.pdf

If this doesnt help I would suggest you locate a factory authorized service center.

Posted on Nov 27, 2008

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If its still under warrenty you need to care it back to the dealer

Posted on Nov 27, 2008

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You say its brand new?

That unit has a standard 1 year warranty .. Take it back or better yet have who you bought it from come out and service it.

If it were me I would ask for a new replacement.


Posted on Nov 26, 2008

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I would suggest to return it to the store to get another as this issue might show up again. In some cases is overheating that causes all kind of erratic behavior and it should work again if you unplug it from the main AC power and leave that way for about 30 minutes.

Posted on Nov 26, 2008

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Try to unplug it for a while and plug it back in

Posted on Nov 26, 2008

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