Question about Printers & Copiers
I have a Océ TDS-860 plotter. One windows XP machine will print PDF files to the plotter in A0 with the driver and all of the other XP clients will not. The Windows 2000 machines work fine. There are no real differences between the XP machines and I've ruled out any permissions problems by switching user accounts etc.
We have a Novell server but I dont think that it is causing this as I switched the machines to use TCP/IP direct to the print server for the plotter and it did not work either. So, I'm pretty sure it's nothing to do with Novell. The working one was on our Windows Server 2003 domain and the other was off the domain. I placed the XP machine that did not work onto the domain. Then I logged on with my own user account. Nothing changed. They are both on Service pack 2. They are both using the same AutoCad service pack 2. Both machines were installed the same way with the same settings.
I want to try and copy the driver with the exact same settings to the other computer and see if that works.
Any other suggestions are welcome.
I found a way to copy the driver settings but it did not fix the problem. I copied the driver settings using the following method;
Press the start menu button and click on run, Then type in the following (Caps Locks actually matter in these commands... surprisingly.):
RUNDLL32 PRINTUI.DLL,PrintUIEntry /Ss /n "printer" /a "file.dat"
where "printer" is the name of the printer in the control panel and "file.dat" is the name of the file you want to store the settings in. for example:
RUNDLL32 PRINTUI.DLL,PrintUIEntry /Ss /n "HP LaserJet 5000n" /a "C:\printer_settings\HP_LaserJet.dat"
Then copy the file from the location you stored it in (in this example it would be the HP_LaserJet.dat in the folder "C:\printer_settings\") to the other computer you want to use it on.
Place the .dat file in a folder on the C: drive of the new computer (for example "C:\printer_settings\".
You need to install the same driver for the printer that is installed on the old PC onto the new PC. Also, remember to give the printer the same name.
Then go to the start menu and then open run again. Then enter the following command:
RUNDLL32 PRINTUI.DLL,PrintUI /Sr /n "printer" /a "file.dat"
Once again "printer" is the printer name in the control panel that you want to copy the settings from and "file.dat" is the file that we are going to copy the settings from this time. So, if you copied the file "HP_LaserJet.dat" from the original computer in our example to the directory "C:\printer_settings\" on the new computer, then the command would look like this:
RUNDLL32 PRINTUI.DLL,PrintUI /Sr /n "HP LaserJet 5000n" /a "C:\printer_settings\HP_LaserJet.dat"
It should now copy the settings from the file to the printer driver.
The actual cause of the problem was the printer port. I uninstalled the driver and then removed the port that it was connecting to. Then I recreated the port and installed the printer with the previous driver that was still on the machine.
Posted on Nov 27, 2008
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