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hi there you've go a software problem there try this manual formating somtimes it works but if not must go now to any nearest service center to reprogram your phone. ok! so here's the tricks to format.... power off the phone first then PRESS and HOLD "CALL KEY" + "* KEY" +
"3 KEY" then power on the phone just hold and wait till NOKIA LOGO
appears then release. finish, phone will be ok. you will know that you
successfully format the phone cuz' all your data form the phone will be
back to normal.