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My laptop has stopped connecting to the internet it comes up cannot find ip address, and area connection is unplugged but all cables are ok

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  • c r
    c r May 11, 2010

    what os? what brand/model laptop, any other hardware specs?

  • John Lockwood
    John Lockwood May 11, 2010

    Is your laptop connected through a router, if so, is it wireless or wired? How is your laptop connected to your modem? Cable or DSL modem?



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  • 153 Answers

Try check your IP address, sometimes it automaticaly goes to default IP but it should come back nomal for sometime. try ping if it indicates time out, then its something to do with your Internet service providers.How to ping to check conection, go to MS DOS command prompt and type- ping

Posted on Nov 27, 2008


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  • Unplug your router and your cable or DSL modem.
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    Netgear MR314

    Chapter 1: Connecting the Wireless-G Broadband Router
    Hardware Installation
    1. Locate an optimum location for the Broadband Router. The best place for the Broadband Router is usually at
    the center of your wireless network, with line of sight to all of your mobile stations.
    2. Fix the direction of the antenna. Try to place it in a position that will best cover your wireless network.
    Normally, the higher you place the antenna, the better the performance will be. The antenna's position
    enhances the receiving sensitivity.
    3. Connect a standard Ethernet network cable to the Broadband Router’s Internet port. Then, connect the other
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    4. Connect your network PCs or Ethernet devices to one of the Broadband Router’s numbered ports with a
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    5. Connect the AC Power Adapter to the Broadband Router's Power Socket and the other end into an electrical
    outlet. Only use the power adapter supplied with the Broadband Router. Use of a different adapter may result
    in product damage.

    Chapter 2: Configuring the PCs
    The instructions in this chapter will help you configure each of your computers to be able to communicate with
    the Router.
    To do this, you need to configure your PC’s network settings to obtain an IP (or TCP/IP) address automatically, so
    your PC can function as a DHCP client. Computers use IP addresses to communicate with the Router and each
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    First, find out which Windows operating system your computer is running. You can find out by clicking the Start
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    You may need to do this for each computer you are connecting to the Router.
    The next few pages tell you, step by step, how to configure your network settings based on the type of Windows
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    adapter) has been successfully installed in each PC you will configure.
    Configuring Windows 98 and Millennium PCs
    1. Click the Start button. Select Settings and click the Control Panel icon. Double-click the Network icon.
    2. On the Configuration tab, select the TCP/IP line for the applicable Ethernet adapter.
    Do not choose a TCP/IP entry whose name mentions DUN, PPPoE, VPN, or AOL. If the word TCP/IP appears by
    itself, select that line. Click the Properties button.
    3. Click the IP Address tab. Select Obtain an IP address automatically.
    4. Now click the Gateway tab, and verify that the Installed Gateway field is blank. Click the OK button.
    5. Click the OK button again. Windows may ask you for the original Windows installation disk or additional files.
    Check for the files at c:\windows\options\cabs, or insert your Windows CD-ROM into your CD-ROM drive and
    check the correct file location, e.g., D:\win98, D:\win9x, etc. (if “D” is the letter of your CD-ROM drive).
    6. Windows may ask you to restart your PC. Click the Yes button. If Windows does not ask you to restart, restart
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    Configuring Windows 2000 PCs
    1. Click the Start button. Select Settings and click the Control Panel icon. Double-click the Network and Dialup
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    2. Select the Local Area Connection icon for the applicable Ethernet adapter (usually it is the first Local Area
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    3. Make sure the box next to Internet Protocol (TCP/IP) is checked. Highlight Internet Protocol (TCP/IP), and click
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    4. Select Obtain an IP address automatically. Once the new window appears, click the OK button. Click the
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    5. Restart your computer.
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    Once the new window appears, click the OK
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