Question about Mozilla Firefox

7 Answers

Mozilla crash report

The Mozilla crash report keeps popping up every time I open Firefox (3.0.3)

Why is this happening? This is super annoying!!!

Please help!

Posted by on

  • 9 more comments 
  • Anonymous Dec 08, 2008

    i have the same problem and it wont open in safe mode

  • mills_fire Dec 13, 2008

    I have the same problem. It won't open in safe mode and I have performed a complete virus, trojan, etc. scan.

  • Anonymous Dec 25, 2008

    i have the same problem
    but for me safe mode does open

  • Anonymous Dec 28, 2008

    Firefox crashes every single time I download an IMAGE. No virus here...

  • Tanton3484 Jan 06, 2009

    Everytime I open FF it crashes and sends the report. I reinstalled it and deleted all my personal FF files - including stumbles :( and still nothing works. My IE seems to be getting buggier everyday too....

  • sarabika92 Jan 15, 2009

    after few minutes from starting mozilla firefox ,mozilla crash report appears and it was written that firefox has a problem and in the bottom was written quit firefox or restart firefox

  • assad_98 Feb 16, 2009

    What is the mozilla crash reporter i get tired trying to fix this issu i uninstall reinstall and nothing.?

  • Anonymous Mar 27, 2009

    Crash report after update my fierfox version from 2 to 3

  • Anonymous Apr 26, 2009

    My problem is the mozilla crash reporter.It hasdenied me acces to the browser fr weeks now and it's really a big concern cos I use the browser as my default and so allother sites has been blocked.

    Please help to resolve this problem.


  • mmustaqali Nov 23, 2009

    please solver my problem, i one or two day i have reinstall mozilla fire fox please give permented soultion.



  • santosh9sri
    santosh9sri Oct 31, 2012

    Thanks for the article let me use this for my site its a good information



7 Answers

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 20 times.


    An expert that has over 10 points.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

U must disable some stupid add-ons. Simply click :

2. all programs
3. Mozilla Firefox --> Mozilla Firefox Safe Mode
4. In the window that appears check DISABLE ALL ADD ONS and then hit the RESTART MOZILLA button

Worked for me after 2 long weeks without mozilla :)
Hope this helps

Posted on Aug 30, 2009

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 5 achievements.


    An expert whose answer got voted for 20 times.


    An expert who has answered 20 questions.

  • Expert
  • 105 Answers

Try to start firefox in safe mode:
by the explorer window, go to
c:\program files\firefox
then do START, RUN, and type "firefox -saf-mode"
normally after you shut it down that way, it wouldn't crash anymore

Posted on Nov 26, 2008

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Start firefox in safe mode. it disables all add-ons. sometimes its the addons fault. if it doesnt crash with all the addons disabled, pin-point the addon whos fauklt it is (disable one by one till it starts crashing)

if it still crashes with all the addons disablet, try to reinstall th mozilla. but even this doesnt have to work

it could be that some of ur programs are interfearing with mozilla (possibly avg internet security) so check what programs u have and do they interfear with mozilla

and sometimes theres nothing u can do.. i heard from some people who couldn't do anithing about that, it is mozillas fault... in tahat case addons are not to blame, reinstalling doesnt help.. i dont think anyone knows how to fix it in that case

Posted on Jan 09, 2009

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I had the very same trouble. Run a couple spyware removers then uninstall firefox. Download it again and reinstall it (luckily I still had my AOL browser) This did the trick for me. Malware corrupted it. after I reinstalled it I found that everything was still there, bookmarks and all.

Posted on Jan 05, 2009

  • buzzsawdkill Jan 05, 2009

    I had the exact problem. I ran two spyware removers and found that malware had corrupted it. I then uninstalled firefox and downloaded it again on my aol browser and it works fine again. I even got all my settings and bookmarks back.


  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 849 Answers

Check virus.

Posted on Nov 26, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Computer starts. Neither Firefox or Internet Explorer will connect to internet???

Posted on Feb 13, 2009

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 5 achievements.


    An expert who has written 50 answers of more than 400 characters.


    An expert who has answered 200 questions.

  • Expert
  • 256 Answers


Here are some tips to avoid Firefox crashing constantly.

Plug-ins like Adobe Reader, Flash Player and Java etc permit Firefox to allocate extra memory when activated and retain the memory when not in use.

You need to install the latest versions of Firefox having these stability and security features.

Firefox crashing Constantly is ensured if download history is let to build up.

All you need to do is go on clicking on 'Tools', then 'Options', then 'Privacy', then 'Download History', then 'Remove Files in Download Manager'. It will be set then.

Firefox crashing constantly is also caused by some viruses and spyware by making Firefox unable to show pages correctly.

The means to avoid this is to update your systems with firewall, Antivirus, antispyware software and don't open dangerous links in e-mails.

Keep in mind to run Firefox in Safe mode hindering all add-ons.

Posted on Jun 07, 2011

1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Please Help! Firefox appcrash

remove awdcleaner then restart then remove firefox and chrome then restart then download them agian it will work :D

May 17, 2014 | Mozilla Computers & Internet


Get crash ID's

To get your crash ID's go to about:crashes in your firefox location bar. Copy and paste ID into post, when support is needed.

If you are unable to do this...

In Linux:
  1. Open up home folder
  2. Click "View"
  3. Click "Show Hidden Files"
  4. Find the folder ".mozilla"
  5. Open the folder up
  6. Look for "Firefox" folder
  7. Open "Firefox" folder
  8. Open Crash Reports folder
  9. Right click on file
  10. Click "Rename"
  11. Copy entire name.
  12. Paste into post.

In Windows Vista
  1. Click "Start" (Windows Orb)
  2. In search box, enter %APPDATA%\Mozilla\Firefox\Crash Reports\
  3. Press enter
  4. Right click on file
  5. Click "Rename'
  6. Copy entire file name
  7. Enter in post
In Windows XP/2000

  1. Click "Start"
  2. Click "Run"
  3. Enter %APPDATA%\Mozilla\Firefox\Crash Reports in "Run" window
  4. Press enter
  5. Right click on file
  6. Click "Rename'
  7. Copy entire file name
  8. Enter in post

on Jun 20, 2009 | Mozilla Firefox

1 Answer

Need solution to fix Mozilla browser?

thanks for taking time to report this issue, please do try the following and see if it helps:
Try ypdating it or/and using another browser. Could you please say which websites do you visit and it crashes?
If it helps or not please do let me know by replying, please also if it helps rate my solution as helpful, I appreciate that.

Feb 07, 2013 | Mozilla Firefox

1 Answer

Remove popups on toolbar

The open source web browser Mozilla Firefox features a number of tools for blocking web annoyances that include pop-up ads. By default, the pop-up blocker in Firefox is enabled but if you are still seeing pop-up ads, the tool might have been turned off at some point. You can quickly re-enable the pop-up blocker from the Firefox settings.

Launch Firefox. Select "Firefox," then "Preferences" and then "Preferences." Select the "Content" tab. Check "Block pop-up windows" and then click "Close." blocker

Feb 07, 2013 | Mozilla Firefox

1 Answer

As soon I log in to my yahoo account, the browser hangs. It has happened about 15 times since yesterday.. Please help.

Try to delete all cookies and clear all cache.

Internet Explorer :
1. Open Internet explorer > Tools > Internet Option
2. On the General Tab under Browsing History, click on Delete
3. On the pop up windows that opens, make sure all check box are checked that has cookies, temporary files, and etc..., then click on delete
4. Just close and re-open Internet Explorer

Mozilla Firefox
1. Open Mozilla Firefox > Tools > Clear Private data
2. On the pop up windows, make sure all boxes are checked as well and click on delete.
3. Close and reopen Mozilla Firefox.

I’m happy to assist further over the phone at

Dec 31, 2009 | Yahoo Mail

1 Answer

Firefox reports that it has a problem and crashed.

If you will take to my advice.

You might have to uninstall firefox and delete all files and folders that works with it.

Restart your system and redownload the firefox explorer. Get its latest update.


Dec 03, 2009 | Mozilla Firefox

2 Answers

It keeps crashing how do i stop it?someon said to uninstall and then reinstall.I don't know how to do that

Yeah i get the same thing, i just send an error report to mozilla every time.

The good thing about Mozilla is that it saves your pages that you had open. So when it crashes it restores what you had and isn't that much of a problem.

Just wondering, does yours crash everytime you use it? Mainly, can you use it at all or does it crash so much that you can't.

Jul 10, 2009 | Mozilla Firefox

3 Answers


When firefox crashes, it creates a report that explains the crash and possible causes. If your firefox can open the point where you can enter addresses, you could type - [about:crashes] to access these reports. pick the report that is similar to your crash and you can send it to Mozilla Firefox for clarification.
However a series of known issues could be causing your browser to crash; For example, if you have old version of the Google tollbar installed in your firefox broser, it could be the cause behind the crash. Also, if you have the vlc media player plugin installed, your browser might crash when you try to play videos that would play with Windows Media player by default. In addition, if you have Yahoo Messenger installed, trying to aces yahoomail could cause the broswer to crash. And the list goes on. So the thing you could do is try and remember what plugins you could have installed or updated, what software you installed prior to your firefox crashing and uninstall them, or even simply disable them for a bit. In addition, check and make sure your Anti-Virus is really up-to-date and that A full scan happened most recently. Malwares are prone to causing random computer behaviour

Jun 19, 2009 | Mozilla Firefox

2 Answers

Firefox crashes

Which version of Firefox? I've had issues with crashes in FF on version 3.0.5. If you're on V3.0.5, uninstall it and install an older version.

Jan 03, 2009 | Mozilla Firefox

1 Answer

Firefox keeps on crashes. The firefox loaded and when I tried to sign in to my mails on hotmail and yahoo, it blacks out and a crash report appeared. please help me.

There are couple of things you can try.

Delete all plug-ins. Update Firefox. Reinstall Firefox.

Here's more detailed information for diagnosis =>

Dec 28, 2008 | Mozilla Firefox

Not finding what you are looking for?
Mozilla Firefox Logo

21,915 people viewed this question

Ask a Question

Usually answered in minutes!

Top Mozilla Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18425 Answers


Level 3 Expert

8073 Answers

Alun Cox

Level 3 Expert

2678 Answers

Are you a Mozilla Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides