Question about Acer Veriton 7500G PC Desktop

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I CANNOT INSTAL THIRD PARTY SOFTWARE ON ACER VERITON

I have a new Acer Veriton T661 running Windows XP Professional. I cannot third party software, When loading SAGE Instant Accounts v 11 for example XP fails to format the ODBC or instal the MIS.
Windows XP was preloaded in the computer but Acer refuse to offer any assistance. Is this a common problem and can anyone help?

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  • honeywold Nov 27, 2008

    Ekse
    Thank you for your response. I have downloaded updates as you suggest without error messages. Howeverthis has not solved the problem software installations fail when formatting the ODBC
    JW

  • honeywold Nov 27, 2008

    I have full supervisor status. My copy of Sage runs perfectly satisfactorily on my other machine running under Windows XP Pro. Disabling the Firewall software has not solved the problem. Is it possible to monitor the formatting of the ODBC?

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  • Master
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Hi do u have the latest service pack installed?right click on my computer icon and tell us if sp3 is installed?please post back.reagards!

Posted on Nov 27, 2008

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Take a try -- turn off windows firewall and than try again...

Posted on Nov 27, 2008

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  • Master
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Dear Sir/Madam,

Your profile might be "Limited", preventing you from installing programs. Check to see if you have Admin rights, or use a profile that has Admin rights. Also, are you sure the program you are trying to install is XP compatible? Is it a DOS program only? You might have to copy the files to the hard drive and manually run it in DOS or use a virtual machine to run it.

Also check if any antivirus is trying to block these program. or disable firewall before u install it.

Thanks
Good Luck

Posted on Nov 26, 2008

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  • Acer Master
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First thing I can suggest you is to check that your computer is up to date, use windows update to check this, www.windowsupdate.com

after you have done this and if it didn't work let me know and post any error messages you get during install. 

Posted on Nov 26, 2008

  • Ekse Nov 27, 2008

    Can you post the actually error message?

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