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it could be that your fridge,freezer setting is not turned up high enough to keep the freezer cold enough.turn it up to setting number 5 at least and if that dont do it u could have a faulty thermostat.have it checked by a engineer.
It is likely the condenser fan is not functioning, or the condenser is dirty. You may need to open
the compressor access panel to check. If you can hear the compressor
running, and the condenser feels warm, the fan should be running. If it
isn't, it probably needs to be replaced. Another symptom is the area around the doors feels warm.
if the evap fan is not turning try to turn it by hand a few times then start you freezer if it does not turn it needs to be replaced.make sure there is no ice build up on the evap coils.alos check the continuity of the defrost heater below the evap coils.once you het teh fan replace your unit should cool down to the proper temps.
I turned the fridge and freezer off using the circular dials, I then turned the unit off at the mains. Left it for a few minutes and then turned the power back on. I then turned the circular dials to "max" and then depressed the super cool and super freeze buttons to turn this facility on. This time they came on normally (not flashing) and no alarm sounded. The fridge and freezer then started to get cold. Once the unit had been running for several hours I then turned the dials to the 3/4 mark and depressed the super cool and super freeze buttons again to turn them off. Over night the fridge and the freezer appear to be working properly so I hope that my problem is solved. Maybe the unit just needed to "settle" before being switched on?
If this is a frost free unit as I received it posted you may have a problem in that it is not frost free. The cooling coil may be frozen over stopping air circulation. There would be a defrost timer located somewhere in back. Located the clutch head screw and turn it clockwise SLOWLY until you hear one audible click. That should put the system into the defrost mode. Wait about 30 minutes in which time the system should return to the cooling mode (usually 18-22 minutes). If it does not restart the compressor after that time turn the clutch head screw clockwise again and it should restart. If you had to turn the screw the second time it would indicate a bad defrost timer. In this case replace the timer.
Look for frost build up on back wall at bottom the auto defrost may be out. Check if the evaporator fan is blowing. If not it's stuck by something or needs replaced. If not The sealed system may have a leak or restiction causing it to only work closest to the evaporator i.e. the lower shelf.