I don't know how to use this machine yet, have no instruction manual, but when I turn it on this message appears. Have tried opening printer cover, checked for paper jams but nothing clears it. Please can you tell me what I am doing wrong or not doing?
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This the method to clear paper jam, follow these steps:-
Turn the printer off and on to see if it can automatically clear some or all of the jam. Many printers provide an error-code listing on the front panel display for the area where the jam occurred. If your printer shows an error code, be sure and check the printer manual to see if that identifies the area of the printer where the jam occurred.
Turn off the printer.
Remove any paper trays. Inspect them for wrinkled or damaged paper.
Open any other doors that give access to the printer's paper path and to the ink cartridge.
If necessary, remove the ink cartridge. Place it in a bag or away from light to avoid damaging it.
If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though.
Replace the ink cartridge and paper trays, close any doors you opened and turn the printer back on.
If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
This error message indicates a lifter malfunction has occurred. When the 2000-sheet input tray (Tray 4) is closed, the paper deck lifts the paper stack until it is just below the feed rollers. Photosensor flag PS34, the paper surface photosensor, determines when the paper stack is lifted into the feed position. When PS34 does not detect paper in the expected time, the printer reports a 66 error.
SOLUTION: Follow the steps below to troubleshoot and resolve the issue.
Turn the printer off, open and close the tray, then turn the printer back on to see if the error clears.
Open the drawer and check for extra paper or items stored on the left side of the tray. This will prevent the tray from lifting due to excess weight or blocking the lift of the tray.
Remove all the paper from the tray. Remove the tray guides and reseat them. Verify the guides are not bent or broken.
Lift the paper deck manually to verify there are no obstructions in the path.
Pull the tray out as far as possible and observe the white bushing on the back right side of the tray. If the white bushing is broken, the tray will not lift properly.
## 322 Fuser not heating (Usually Bad Fuser Module) ## 323 Laser Beam detect error ## 324 Laser scanner motor rotation incorrect ## 325 Fan motor inop ## 330 Power Supply (Replace/Repair)
You must turn on error management to have the machine display error codes, otherwise it will just say "CHECK PRINTER".
To turn error management on, enter the following: Press Data registration, #, Set, 00000011, set, stop. Now after the "check printer" message there should be one of the error codes above.
Supposedly, Nation-Wide Repair Service fixes the bad power supplies for $45.00. They can be reached at 800-798-1814. You can also buy one for $148.00 from www.loyal.net I hear. The proper replacement power supply part number for both the LC7000 and LC7500 is HH3-5278 so I am told.
The message "Print Unable 32" or "Machine Error 32" will appear on the LCD display if paper or labels are stuck inside the printer or drum unit.
This will also appear if there is either a mechanical issue or just a problem with a sensor possibly software.
1) The way to resolve this issue is to make sure there is no paper in between the rollers or on top of the print heads (if applicable).
2) If there is no paper the you will need to hard reset the printer which will restore to manufacuter settings and reset software.
Hold down the Menu botton while plugging in the power cable. The display should read "Maintenance." let go of the menu button and then punch in 91. The display should read "Param Init." The unit will beep once. Then type 99. The unit will exit maintenance mode.
This only works for maybe 30% of the time.
3) If this does not work then : Refer to Manufacturer or return the item.
IF PRINTER DOES NOT HAVE A MENU BUTTON:
1)Turn the printer power switch OFF. Check that the front cover is closed.
2)Turn the printer power switch ON while holding down the GO button until the Toner, Drum and Paper LEDS are lit.
3)Release the GO button. All LEDs will be off.
4)Press the GO button 8 times. The Ready LED will flash briefly while the printer is reset. After the printer is reset the READY LED will be lit.