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Disconnect iPod shuffle from the computer (if connected).
Move the switch on the iPod shuffle to the OFF position. Note that when iPod shuffle is off, the green stripe by the switch is not visible.
Wait five seconds. For iPod shuffle (3rd and 4th generation), wait ten seconds.
Move the switch to the play in order or the shuffle position. The green stripe will be visible in either position. For iPod shuffle (2nd and 4th generation), slide the power switch on (and you can see the green stripe).
On October 26, 2006, Apple released an iPod Shuffle Reset Utility that corrected this problem for some owners of first-generation iPod Shuffles Then, in March 2007, an updated iPod Reset Utility was released which can also address similar problems with second-generation iPod Shuffles.
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The iPod reset utility will reset your iPod shuffle back to it's factory settings. It works for the following shuffles: iPod shuffle (1st Generation) - iPod Software version 1.1.5, iPod shuffle (2nd Generation) - iPod Software version 1.0.3 The reset utility will fix the following issues. 1. The iPod won't play music and can't be restored using iTunes 2. iTunes won't see the iPod but you can see it under "My Computer" in windows or under Apple System Profiler on a Mac. 3. iPod shuffle (1st Generation) is identified as a device in "Recovery mode." iPod shuffle (2nd Generation) is identified as a "USB DFU device."
You have to have administrator privileges to run the restore software and it will wipe out all the information on the iPod (including all your music) and install factory software back onto it. System requirements are Mac OS X 10.3.9, or later, Win2k with sp4, Win XP, this won't work on Vista. Download the file for the program here: MAC http://www.apple.com/support/downloads/ipodresetutility102formac.html Windows http://www.apple.com/support/downloads/ipodresetutility102forwindows.html
Install the software onto your computer, plug your iPod into the USB port and run the reset program, it will ask for your permission to reset the iPod, answer yes and the process will proceed. After finishing the reset procedure then use iTunes or whatever software is used to access your iPod and load your music. Enjoy your toy!
Hold in the play button for 10 seconds to reset. If that fails:
iPod shuffle Software Update and Restore
Apple periodically updates iPod shuffle software to improve performance or add
features. It is recommended that you update your iPod shuffle to use the latest
You can choose either to update or to restore the iPod shuffle software.
• If you choose to update, the software is updated, but your settings and songs are not
• If you choose to restore, all songs and data are erased from your iPod shuffle. All
iPod shuffle settings are restored to their original state.
To update or restore iPod shuffle with the latest software:
1 Go to www.apple.com/support/ipod and download the latest iPod Update. The update
has the latest software for all models of iPod.
2 Double-click the software install file and follow the onscreen instructions to install the
iPod shuffle Update.
3 Connect iPod shuffle to your computer and open iTunes. The iPod Updater application
If you’re using a Windows PC and the iPod Updater application doesn’t open
automatically, you can find the updater by choosing Start > All Programs > iPod.
4 Follow the onscreen instructions to update or restore iPod shuffle software.
If you use the iPod Updater application and it doesn’t see that iPod shuffle is
connected to your computer, turn iPod shuffle off and turn it on again.
You have to keep all the songs that you want on your iPod on your computer, otherwise you will get this problem. So if you want song "a" on your iPod it must also be in your iTunes library at all times unless you don't want it on your iPod anymore
I am not sure about the 1st generation but the 2nd generation definitely charges via the USB connection. If you don't hear the music its because there are no songs on your device. When you initially add songs, they go to the Library in iTunes, not the Shuffle. Just drag and drop your songs from the "Library" to your "Device" in iTunes and then you'll notice them get sync'd with the Shuffle.
Well firstly to use any Apple iPod products you need iTunes, which you can download form [http://www.apple.com/itunes/download/] for free if you don't already have it installed
once you have this installed, check this article form apple its great, will get you on the why to be a iPod guru ;)