Question about Philips Sport Personal CD/MP3 Player

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My philips mp3 player will not turn all the way on

It will only go to the part wear it says contact www.philips.com/welcome. it wont charge all the way either

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  • 4 more comments 
  • Anonymous Dec 25, 2008

    j'ai brancher la clé USB sur mon ordi pour telecharger de la musique et bah la mon mp3 est bloqué

  • Anonymous Jan 13, 2009

    my mp3 phillips will not turn on at all and will not charge

  • Anonymous Feb 21, 2009

    I think it's because it's a piece of ****! Anyone know how to solve this? Does calling Philips accomplish anything? It is plugged into the computer. Screen is blank. Does not show battery. Does not show ANYTHING! Website is useless!

  • Anonymous Feb 21, 2009

    desbloquear

  • Anonymous Feb 27, 2009

    my phillips mp3 player I purchased only a month ago will not turn on. I have reset it, but no luck. I need a solution quickly. should I return this to phillips the manufacturer for a refund. Lots of people are complaining of the same issue. Philips should recall this Mp3 player.



    Help!

  • Anonymous Apr 19, 2009

    i try to turn it on but even though i try and try again to charge it, it still doesn't turn on.

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  • 8,596 Answers

You all have slightly different issues, most of which can be solved with a firmware upgrade. In basic outline:
Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

-Tha Mp3 Doctor

Posted on Feb 21, 2009

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Posted on Jan 02, 2017

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