Question about Apple MacBook Air

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When i type with the keyboard, it does not respond....

I have a problem with my MacBook Air keyboard too, the keyboard looks like it works but i can't type using it but the other keys & functions on the keyboard work just fine, except typing. I tried using my wireless keyboard but the same thing happens, my mouse works just fine & my keyboard settings under the system preferences are all in place.

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Goto the apple store

Posted on Nov 30, 2008

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1 Answer

Mac air book keyboard is not responding at all


Has the Macbook Air been worked on recently?
A cable could have not been attached properly.
Try plugging in an older mac USB keyboard and see if that works,
at least if it does you know the computer is not at fault.
If that is the case take it to a qualified tech and have it checked out.
Dan

Feb 18, 2015 | Mac Laptops

1 Answer

Keyboard not working


If you were using a bluetooth keyboard, it may still be looking for that keyboard.

Resetting the PRAM may do the trick:
You reset the PRAM by rebooting a Mac and then immediately hold down the Command+Option+P+R keys, you will then hear the Mac reboot sound again, signifying your PRAM has been reset. You must hit the key combination before the grey screen appears otherwise it won't work.

you've tried rebooting, you've reset the PRAM, you've done it all, but your Mac is still behaving strangely. What next? In certain circumstances, resetting your Mac's System Management Controller (SMC) can be a solution. This is sometimes necessary to restore normal lower level system functionality to your Mac.

Here's how to reset the SMC on any type of Mac (and any version of OS X) and the type of problems that it may resolve.
When & Why Reset SMC on a Mac? Some Common Hardware Reasons

Typically it's power and hardware related issues that can be helped or resolved by resetting a Mac SMC, particularly if you're having these types of problems:

* Issues with your Mac's cooling fans and fan management: fans run constantly at high speed, fans run high despite low CPU usage and adequate ventilation, fans not working at all, etc

* Power management and battery problems: Mac isn't turning on, sleep isn't working, random shutdowns and reboots, battery isn't charging, Mac won't wake from sleep etc

* Light problems and improper lighting management: battery indicator lights aren't working, display backlighting isn't adjusting to ambient light changes, keyboard backlights not working, etc

* Video and external displays not working: display brightness functionality not working properly, target video mode isn't working properly, external display isn't working, etc

* General performance and functionality problems: abnormally sluggish behavior despite no CPU or disk usage, external ports not working, airport & bluetooth aren't showing up, external devices are not being found, etc

So now that you've concluded you need to reset your SMC (Note that the SMC is on Intel Mac's only), here's how to do it on MacBook's, MacBook Pro's, iMac's, Mac Mini's, and Mac Pro's. Notice that the reset instructions are different for MacBook and MacBook Pro's if you have an internal or detachable battery.
Reset SMC of a MacBook Air, MacBook Pro Retina, or MacBook Pro's with an internal non-removable battery

This is how to reset SMC on most modern Mac laptops:

Shutdown your MacBook Air / MacBook Pro
Connect the power adapter to your Mac
On the MacBook/Pro's keyboard, hold down the Shift+Control+Option keys and the Power button at the same time
Release all keys and the power button at the same time
Boot your Mac as usual

Here's the key sequence to hold down:

Reset the SMC of a MacBook Air or Retina MacBook Pro

Do keep in mind that by resetting the SMC you will lose power specific settings, like the time it takes to sleep a Mac and other customizations to power settings. No big deal, but if you have made many changes to your hardware behavior you will want to adjust stuff like sleep behavior again.
Reset SMC of an iMac, Mac Pro, Mac Mini

Resetting SMC is different for non-portable Macs:

Shut down your Mac
Disconnect the power cord
Press and hold the Mac's power button for 5 seconds
Release the button
Reattach the power cables and boot the Mac as usual

Reset the SMC of a MacBook or MacBook Pro's with detachable batteries

mac reset the smc Older MacBook laptops with a removable battery can reset SMC with the following approach:

Shutdown the MacBook/Pro and remove the battery
Disconnect the power adapter, hold the Power Key for 10 seconds
Release the power key and reconnect your battery and power adapter
Turn your Mac on
Let boot as usual

Hopefully that will clear up your problems, if not it might be worth a visit to the Apple Store or a certified repair center.

Happy New Year,
Kerry

Nov 22, 2012 | Apple MacBook Air

1 Answer

Keyboard Backlit not coming on at all


Set your backlighting in
Apple menu
System Preferences
Keyboard.

otherwise try:
Resetting the SMC on any type of Mac (and any version of OS X) and the type of problems that it may resolve.
When & Why Reset SMC on a Mac? Some Common Hardware Reasons

Typically it's power and hardware related issues that can be helped or resolved by resetting a Mac SMC, particularly if you're having these types of problems:

* Issues with your Mac's cooling fans and fan management: fans run constantly at high speed, fans run high despite low CPU usage and adequate ventilation, fans not working at all, etc

* Power management and battery problems: Mac isn't turning on, sleep isn't working, random shutdowns and reboots, battery isn't charging, Mac won't wake from sleep etc

* Light problems and improper lighting management: battery indicator lights aren't working, display backlighting isn't adjusting to ambient light changes, keyboard backlights not working, etc

* Video and external displays not working: display brightness functionality not working properly, target video mode isn't working properly, external display isn't working, etc

* General performance and functionality problems: abnormally sluggish behavior despite no CPU or disk usage, external ports not working, airport & bluetooth aren't showing up, external devices are not being found, etc

So now that you've concluded you need to reset your SMC (Note that the SMC is on Intel Mac's only), here's how to do it on MacBook's, MacBook Pro's, iMac's, Mac Mini's, and Mac Pro's. Notice that the reset instructions are different for MacBook and MacBook Pro's if you have an internal or detachable battery.
Reset SMC of a MacBook Air, MacBook Pro Retina, or MacBook Pro's with an internal non-removable battery

This is how to reset SMC on most modern Mac laptops:

Shutdown your MacBook Air / MacBook Pro
Connect the power adapter to your Mac
On the MacBook/Pro's keyboard, hold down the Shift+Control+Option keys and the Power button at the same time
Release all keys and the power button at the same time
Boot your Mac as usual

Here's the key sequence to hold down:

Reset the SMC of a MacBook Air or Retina MacBook Pro

Do keep in mind that by resetting the SMC you will lose power specific settings, like the time it takes to sleep a Mac and other customizations to power settings. No big deal, but if you have made many changes to your hardware behavior you will want to adjust stuff like sleep behavior again.
Reset SMC of an iMac, Mac Pro, Mac Mini

Resetting SMC is different for non-portable Macs:

Shut down your Mac
Disconnect the power cord
Press and hold the Mac's power button for 5 seconds
Release the button
Reattach the power cables and boot the Mac as usual

Reset the SMC of a MacBook or MacBook Pro's with detachable batteries

mac reset the smc Older MacBook laptops with a removable battery can reset SMC with the following approach:

Shutdown the MacBook/Pro and remove the battery
Disconnect the power adapter, hold the Power Key for 10 seconds
Release the power key and reconnect your battery and power adapter
Turn your Mac on
Let boot as usual

Hopefully that will clear up your problems, if not it might be worth a visit to the Apple Store or a certified repair center.

Happy New Year,
Kerry

Jul 08, 2012 | Apple MacBook Air

1 Answer

When i type on my macbook Air keyboard I only get special symbols but when I plug in a USB keyboard it works fine. I also noted that when I restart it, It asks me to chose the startup disk? Please help!!


From your description it sounds like your alt key on your keyboard is sticking. Try tapping it a few times to get it moving, or get a can of compressed air and blow it around the sides of the keys. If your Macbook Air is still under warranty or is under AppleCare arrange an appointment with your local Apple Store and have it repaired professionally. Hope this helps.

Jun 23, 2012 | Apple MacBook Air Mac Notebook

1 Answer

When I type on the keyboard there is no response... the letters and commands do not respond. In addition, my mouse sometimes does not respond... I have to click on an item 2 or 3 times before it...


did you get any water damage on this? sounds like the keyboard top had a short. you can replace it with a top case from ebay for around $30 dollars.
does it work with a usb keyboard/mouse?

Mar 12, 2011 | Apple MacBook 13"White /2.0Ghz Intel Core2...

1 Answer

Macbook laptop internal keyboard and mouse entirely not functioning. But computer itself is fine as i am typing on a usb keyboard


Did the keyboard get wet by any chance? You'll have to replace the palm rest. If you want somebody else to do it for you go to Macbook Repair. If you want to do it yourself, here is an Macbook Repair Guide that shows how to repair a Macbook.

Jun 28, 2010 | Apple MacBook Air

1 Answer

Cursor and keys are unresponsive tryed 2 check if it was number lock witch its not


There has been a known issue with the first key (any key) of a Macbook Pro, not responding when typed and Apple appears to have addressed this with this software update for the Macbook and Macbook Pro:

Run the Macbook Pro Software Update v1.1 and the Macbook, Macbook Pro Keyboard Firmware update v 1.0 per this link:

Keyboard Issues with Macbook Pro

Let me know if this helps.

Regards,

-Mactechtrainer

Mar 24, 2010 | Apple MacBook Pro Notebook

1 Answer

Hi - I have a macbook and seem to have locked the keyboard - if I plug a mouse in at the USB it works but the mouse on the macbook isn't responded, nor are any of the other keys - is there a simple...


Hello sarahscarah,

I've repaired a fair share of Macbooks with the same issue, but just to make sure it is what I think it is I'll need you to do a few things.

This issue is thought to be caused by a bent/warped ribbon cable that is located under the battery. This cable is what connects the trackpad and keyboard to the rest of your computer. To test if this is the problem do the following.

  1. Verify that an external keyboard and mouse will work with your Macbook when plugged in to a USB port.
  2. Connect your Macbook to your power adapter and plug into wall.
  3. Unlock your battery by turning the dial on the bottom of your Macbook with a coin.
  4. Remove the battery and set it aside.
  5. Press down on the exposed trackpad cable with your finger.
  6. While pressing down on this cable try typing on your Macbook's keyboard and moving the cursor with the trackpad.

If this works then you've solved it, you can place a piece of "Kapton Tape" over this cable to hold it down, but this is a temporary fix. You will probably need your trackpad and keyboard replaced. If your macbook is still under warranty take it to an Apple store, show them the problem and have it fixed or replaced. If its out of warranty you'll be looking at a $200-$300 repair to have the trackpad/keyboard replaced by a technician.

Here's a picture of the exposed trackpad cable for reference.

Trackpad Cable Pic

Hope this helps, if so please leave positive feedback. Thank you.

Feb 16, 2010 | Apple MacBook 13"White /2.0Ghz Intel Core2...

1 Answer

The "m", "u", and "7" keys do not work on my MacBook.


hello, It looks like the liquid went inside. You can open the Top case that holds the keyboard and see if you find liquid. If yes, let it dry near a heat source. If not, you'll probably have to change the keyboard... Best regards

Jun 12, 2009 | Apple MacBook Mac Notebook

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