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The laptop will not start... it does not hold its charge and when the charger is in it still does not respond. it flashes an orange light at the battery light but nothing else happens. i have taken out the battery then connected external power and still no respond?

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You may need to replace the battery. The battery is not holding charge so it is likely bad; but worse, it may be overloading the supply and keeping the unit from starting. Some supplies will not operate without a battery in place. If it worked previously, then you are fairly safe in the battery investment. If you don't know if it works, you will have to decide, as a starting with a fresh battery may still uncover other problems.

Posted on Nov 26, 2008

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