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Two reasons can be tthe issue, the first one being that the mechanism is having a mechanical faultthat stalls the full movement.
The second can be that the flexible cord wire strip is damaged and the line cutts off when it opens to compete the opening.
In both cases the fault can be found out by opening and checking on the mechansim drive. if the motor is free to move manually till the screen opens out, then the fault is in the circuit.
check the continutiy of the strip wire, check the final loading switch point sensor.
I have the exact same problem on mine. If yours is like mine, It clicks a little when it tries to open and close. If that is the case, The gears that open the dvd player might be stripped or just need to be adjusted.
If you are mechanical incline then open up the unit and remove a couple of gears. It will have two motors, one to slide the screen in/out and one to flip it up/down. Remove one of the gear next to each motor and make sure no other one will fall or pop out of place to cause jam later. Now you can operate the unit in manual mode(by hand, lol). Be very careful and remember what goes where and handle loose pieces gently or you might creat more problems than fixing it. I charge $50 shipped to perform the same service. Goodluck.