Question about HP Photosmart D7260 Printer

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My printer only prints gibberish and keeps spitting out multiple pages until I remove paper.... HELP!

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With the printer on, pull the printer's AC plug from the wall.
Then power down the computer.
Wait 30 seconds, turn the computer on first.
Put the printer's AC cord back into the wall.
After the computer has booted to the desktop, turn the printer on. This should clear the issue.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Posted on Nov 26, 2008

  • stac s Nov 11, 2010

    Argh - I tried this and no success.. do you have any other suggestions?

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If the printer is picking up multiple sheets of paper, follow the recommendations below:
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  • Ensure media is not loaded too far and extending past the In tray.
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If the printer continues to pick up multiple sheets of paper, follow the following troubleshooting steps below:
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  3. Slide the paper width guide to the right until it stops at the edge of the media, then push the paper length guide towards the paper until it stops.
  4. NOTE: Not all HP Deskjet printers have rear access doors. Skip this step if your printer does not have a rear-access door. Remove the rear-access door (if applicable) and clean the internal rubber rollers with a soft lintfree cloth moistened with distilled water. Wait until the rubber rollers dry and replace the rear access door.
  5. Verify that the correct media size and type is selected in the printer settings along with the appropriate quality.
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It prints gibberish before the print job.


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Jul 28, 2009 | Dell 1720dn Laser Printer

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Prints gibberish when a multi-page color document is printed


This could be a driver issue. Without knowing exactly how your printer is connected to the network I'm making a rough guess here.

There is a Universal HP Printer driver that could be tried as well as the PCL5, PCL6 and Post Script drivers.

I've had issues with the PCL6 drivers before doing this and I usually install the PCL5 drivers instead.

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Too Much Paper


2 possible solutions.
1 The paper itself. Check that the paper tray is not overfull. this can cause multiple sheets to feed through. Also make sure that you use good quality paper suitable for the particular type of printer. Always keep the paper dry Damp (not wet) paper will also cause the sort of problem you describe. another good reason for not keeping to much paper in the paper tray. Paper will keep better in the packet than in the tray. Always store the paper in the packet in a warm dry place. I keep mine near a radiator and away from the Air con.

2. The printer driver. Download the latest driver for your printer from the manufacturer and update the printer driver, via the control panel/printers. If you don't know how to do this you can simply uninstall the printer and then install it again using the new printer driver.

Good Luck
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1 Answer

Printer printing gibberish


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If that doesn't work for you, try a new cable.

If that doesn't work, you're probably looking at a new formatter board (expensive).

You can test some things by pressing menu buttons, then item buttons till you get to :
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  2. Configuration Page
If that prints fine, go to:
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I think that's the name of the test pages, I can't remember now, I'll have to check at work tomorrow morning.  Let me know if I got it wrong.

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HP  for some reason has been having this problem for a long time. keep deleting the jobs, it may take awhile ( up to 5 min)
but it will go away.
I work a lot with HP's, so I've seen it a few times.

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