Question about Philips GoGear SA3125/37 MP3 Player

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Mp3 player won't turn on

I depfragged my mp3 player and when I turned it on it imediatly shutoff. And now my computer won't recognize it and the mp3 player itselfwon't turn on.

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  • Anonymous Nov 26, 2008

    not open the system

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  • Master
  • 8,596 Answers

Bad news for ya buddy - you don't want to defrag an mp3 player. It deletes key stsem files. You will not be able to reinstall the firmware even with a firmware upgrade, unfortunately. Time to call Philips and find out if you are still in warranty.

For good measure, try this:
Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

-Tha Mp3 Doctor

Posted on Dec 30, 2008

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