Question about Panasonic KX-FL511 Plain Paper Laser Fax
I put 10 pages in to fax and the machine starts to draw the paper in but then stops and says "document jammed." It's not jammed so what could be the problem? It only draws the paper in about an inch. I try to put pressure on the paper so it would go in but it still jams. The fax machine is supposed to accept 20 pages at a time so that's not the problem. Could it need oiling or cleaning similar to my paper shredder with the lubricating sheet it run through every once in a while?
Technically, your machine is jammed. The paper is jamming as it exits the feed area, and enters the machine. Not being specifically familiar with that model, but rather based on experience with other simular machines with like problems, I would say you should look for 3 possible causes... Most machines have, shortly into the paper path, and generally in the area you're indicating, some sort of sensor switch, whether it be photo-electric, or a mechanically activated toggle, that senses and registers the lead edge of the paper so the machine knows it did feed. This switch could be knocked out of place, or simply dirty, and not sensing the lead edge of the paper within a certain period of time after the machine registers the feed had been actuated. A second possible cause would be (and you may be able to visually verify this) is that usually, in these types of machines, there is some sort of pressure or "retard" pad/roller in conjunction with the feed roller. If this isn't working right, the machine may be feeding more than one sheet at a time, and becoming jammed in the paper path path area due to "thickness". A third possible issue could be an unremoved scrap of paper from a previous jam (or a staple/paperclip/piece of rubber-band/or any other foriegn object, as I've seen them all) still remaining in a thin and obscure position of the paper path blocking the paper's progress to the afformentioned switch. Those are the most likely, but probably not the only possible, causes of the problem you are exoeriencing.
Posted on Jan 07, 2007
The solution is to stick both middle fingers up at Brother and buy a fax machine from another company, or live without sending.
There's no such thing as a Brother fax machine that sends, they're all garbage... I've had 3, none have ever sent.
Posted on Feb 01, 2010
All in-put is good, I like the KIS prinsable, Keep It Simple, Check ADF for obstruction and clean feed roller and Sep. roller or Pad (damp cloth w/water and simple green, 409?). if thats not it try can air on sensor, dust, piece of paper? Good Luck!
Posted on Jan 08, 2007
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
Tips for a great answer:
Nov 17, 2014 | Office Equipment & Supplies
Oct 28, 2011 | Panasonic DP-8020E Black and White Copier
Apr 14, 2011 | Office Equipment & Supplies
Dec 22, 2010 | HP 1010 Plain Paper Thermal Fax
Mar 03, 2010 | HP Officejet Pro L7680 All-In-One Printer
Dec 15, 2009 | Brother MFC 240C All-In-One InkJet Printer
May 04, 2009 | Lexmark F4270 Plain Paper Inkjet Fax
May 05, 2008 | Canon FAXPHONE L80 Laser
Feb 07, 2008 | Canon FAX-L200 Plain Paper Laser
Jan 30, 2007 | Panasonic KX-FL511 Plain Paper Laser Fax
Mar 04, 2015 | Panasonic KX-FL511 Plain Paper Laser Fax
1,088 people viewed this question
Usually answered in minutes!