Question about Panasonic KX-FL511 Plain Paper Laser Fax

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Machine won't draw the paper in to send the fax

I put 10 pages in to fax and the machine starts to draw the paper in but then stops and says "document jammed." It's not jammed so what could be the problem? It only draws the paper in about an inch. I try to put pressure on the paper so it would go in but it still jams. The fax machine is supposed to accept 20 pages at a time so that's not the problem. Could it need oiling or cleaning similar to my paper shredder with the lubricating sheet it run through every once in a while?

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Re: Machine won't draw the paper in to send the fax

Technically, your machine is jammed. The paper is jamming as it exits the feed area, and enters the machine. Not being specifically familiar with that model, but rather based on experience with other simular machines with like problems, I would say you should look for 3 possible causes... Most machines have, shortly into the paper path, and generally in the area you're indicating, some sort of sensor switch, whether it be photo-electric, or a mechanically activated toggle, that senses and registers the lead edge of the paper so the machine knows it did feed. This switch could be knocked out of place, or simply dirty, and not sensing the lead edge of the paper within a certain period of time after the machine registers the feed had been actuated. A second possible cause would be (and you may be able to visually verify this) is that usually, in these types of machines, there is some sort of pressure or "retard" pad/roller in conjunction with the feed roller. If this isn't working right, the machine may be feeding more than one sheet at a time, and becoming jammed in the paper path path area due to "thickness". A third possible issue could be an unremoved scrap of paper from a previous jam (or a staple/paperclip/piece of rubber-band/or any other foriegn object, as I've seen them all) still remaining in a thin and obscure position of the paper path blocking the paper's progress to the afformentioned switch. Those are the most likely, but probably not the only possible, causes of the problem you are exoeriencing.

Posted on Jan 07, 2007

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Re: Machine won't draw the paper in to send the fax

The solution is to stick both middle fingers up at Brother and buy a fax machine from another company, or live without sending.

There's no such thing as a Brother fax machine that sends, they're all garbage... I've had 3, none have ever sent.

Posted on Feb 01, 2010

Re: Machine won't draw the paper in to send the fax

All in-put is good, I like the KIS prinsable, Keep It Simple, Check ADF for obstruction and clean feed roller and Sep. roller or Pad (damp cloth w/water and simple green, 409?). if thats not it try can air on sensor, dust, piece of paper? Good Luck!

Posted on Jan 08, 2007

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  1. Make sure the fax machine is plugged into a power source and also plugged into a working phone jack.
  2. Turn the fax machine on.
  3. Obtain the fax number of the destination fax machine.
  4. Gather the documents you want to send and put them in the order you want them to be received.
  5. Fill out a separate piece of paper called a coversheet with the recipient's name, fax number/phone number, your name, your phone number, a short message and number of pages (including coversheet).
  6. Lay the documents face-up in the fax machine feeder tray with the coversheet on top
  7. Dial the recipient's fax number - put 9 before the number and area code
  8. Press the "fax" or "send" button, depending on the particular fax machine model

Nov 17, 2014 | Fax Machines

1 Answer

I using a roller fax machine. today i had fax a documents that have 4 pages and i put together and let it run auto. i confirmed that i fax once only but the receiver received the first page more than 10...

By "roller fax" if you mean auto document feeder, so what's the problem? If you didn't see each of the 4 pages feed into the machine one at a time then what happened at the other end could be because something happened at your end. It's the reason we scan and email most critical documents today.


Apr 14, 2011 | Fax Machines

1 Answer

Can not send fax. The receving fax rings but my machine does not respond and send the fax. I can receive ok.

The document does not feed into the machine.
Be sure the document is not wrinkled, and you are putting it in correctly. Check that the document is the right size and not too thick or too thin. (See document types and sizes on page 43).
You cannot receive faxes automatically. Check if "TEL" appears on the right side of the display. In TEL mode, you
cannot receive a fax automatically. Be sure the handset is seated on the cradle properly.
The machine cannot receive faxes manually. Do not hang up the handset before pressing Start/Enter to receive a
The machine does not send anything. Check that the document is loaded face down. Send should show up
in the display after it dials. Check if the machine to which you are sending can receive your fax.

Dec 22, 2010 | HP 1010 Plain Paper Thermal Fax

1 Answer

My brother fax machine - only receives black pages

do a quick check on 2 things.
- Copy a document(put a printed page on document feeder and press Copy button) , has the Copy come ok? if copy is also blank that means toner/ink problem, needs to be replaced.

- check with your Fax receive Print settings. is any setting of econo mode/ contrast/brightness Off the track? If found any of such issue then Reset it or put it on average (middle).

Hope this will put your Brother on the track

Jul 14, 2009 | Brother IntelliFAX 4750 Plain Paper Laser...

1 Answer

How do i fax multi pages at once

Your document feeder should allow you it install a stack of originals, amount depends on machine specifications. Dial one number and send your multi-page document.

if not the feeder tires may need to be cleaned, a few drops of alcohol in the center of a clean piece of paper then run it through the feeder, put the paper in then when it stops press the stop button and it should eject the document, in doing so pass the alcohol past the feed tires. do this a couple of times then try your multi-page document again.

Hope this helps

May 04, 2009 | Lexmark F4270 Plain Paper Inkjet Fax

1 Answer


I dont know how we got disconnected but here is the instructions

Adjust the width of the document guides (1)
to fit the actual size of the document.
2 Insert the document (up to 10 pages) FACE
DOWN (2) until a single beep is heard and
the unit grasps the document.
L If the document guides are not adjusted
to fit the document, re-adjust them.
3 If necessary, press {A} or {B} repeatedly to
select the desired resolution.
5 Dial the fax number.
6 When a fax tone is heard:
Press {FAX/START}.
When the other party answers your call:
Ask them to press their start button. When
the fax tone is heard, press {FAX/START

To redial the last number
1. Press {REDIAL/PAUSE}.
2. Press {SET}.
L If the line is busy, the unit will automatically
redial the number up to 2 times.
L To cancel redialing, press {STOP}.
To send more than 10 pages at a time
Insert the first 10 pages of the document. Add
the other pages (up to 10 at a time) before the
last page feeds into the unit.
Pre-dialing a fax number
You can dial the fax number first before inserting
the document. This is convenient if you need to
refer to the document for the other party’s fax
1. Enter the fax number.
2. Insert the document.
3. Press {FAX/START}.
Sending from memory (Quick scan feature)
You can scan the document into memory before
sending it. To use this feature, activate feature
#34 (page 62).
1. Insert the document.
2. Enter the fax number.
3. Press {FAX/START}.
L The document will be fed into the unit and
scanned into memory. The unit will then
transmit the data. If the document exceeds
the memory capacity, transmission will be
canceled and this feature will be turned OFF
automatically. You must transmit the entire
document manually.
L This feature cannot be used if {DIGITAL SPPHONE},
{TALK} or {SP-PHONE} is
To stop transmission
Press {STOP}.

Aug 27, 2008 | Panasonic Fax Machines

1 Answer

Can't stop the transmision report - continues to print page after page

Make sure the transmitter knows how to send a FAX, i personally wasted a lot of time and paper because the sender doesn't know that the FAX machine had an automatic document feeder and that all pages has to be put in position before sending, and not page by page while sending.
Also see in the FAX manual if it can avoid printing the transmission report. Most Panasonic Faxes can do that.

May 05, 2008 | Canon FAXPHONE L80 Laser

1 Answer

Call Sevice 4

reset the menu#9000*550 Then press start.Call service 3 has something to do with the temperature of the unit check thermostat @ the fuser unit.replace it because the thermostat is not switching to on/off condition although it reaches its peak temperature.

Mar 17, 2008 | Panasonic KX-FL511 Plain Paper Laser Fax

1 Answer

I want to scan then send instead of scanning whilst sending

There are 2 methods of sending 1. Through memory, in which the machine scans the document then sends when all pages have been scanned. 2. In real time, in which the document is placed in the ready mode and the line monitor or handset is used to dial the number. In this case the document is not scanned until a response is heard from the other machine.
However, in the case of the memory being full, either of documents in the queue or if there are documents waiting to be printed (because of no toner or no paper) then the machine will not allow sending from memory.

Feb 07, 2008 | Canon FAX-L200 Plain Paper Laser

1 Answer

Fax machine jams or stops loading document for a copy or sending fax

try to open your fax machine ang check paper feed gear maybe 1teeth of gear is broken..or maybe your machine incountered feeding timing error.

Jan 30, 2007 | Panasonic KX-FL511 Plain Paper Laser Fax

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