Question about Lexmark Printers & Copiers

3 Answers

I have a document that is stuck in the printing queue that i cannot restart printing or delete prining. i have a lexmark z2300

Posted by on

3 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 355 Answers

Hello,
The only way to clear a print queue when it won't really go away the right way is to be mean. By saying "mean" I would either turn off or unplug the printer itself from the ac power source and when you turn it back on and it goes back on-line it may or may not attempt to print it again or will spit out a bunch of garbage, if this happens then turn it off again. Sometimes this can take a few repeats of doing the same thing over and over again depending on the size of the document and the printer's memory capacity but the problem will clear itself eventually.

Good Luck!
Rich Lilja

Posted on Nov 26, 2008

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 174 Answers

Disconnect usb cable from back of computer and try to delete the job by right clicking on printer icon and clik on delete under printer and faxes...after that restart the computer even the documents are pending.after restart connect the usb cable and try to print.

Posted on Nov 26, 2008

  • Level 1:

    An expert who has achieved level 1.

    MVP:

    An expert that got 5 achievements.

    Governor:

    An expert whose answer got voted for 20 times.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

  • Contributor
  • 35 Answers

Here's what you can do to fix this problem:

Go to start->Click on Run -> In Run window type services.msc and click ok.
This should open the services window.
In this list, look for the service that is "Print Spooler".
Do a right click on this service and click "Stop". Once this service is stopped, browse to the following directory,

C:\WINDOWS\system32\spool\PRINTERS.
Please note if you have installed windows in a different partition then go to that partition instead of C:\
Once in that directory, delete all the files with extension .shd and .spl. Please do not delete any folders here.

After this again open the servies window and restart the print spooler service by right click on it and then clicking on Start. 
Now , you print queue shold clear.
If you still face any problem please let me know.

Posted on Nov 26, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My printer will not cut off and i can 39 t print and i get a co


Unplug the printer from the power source. Press and hold the power button for sixty seconds. then plug it back in and turn it on. that should clear your error. Then check for unprinted documents in the print queue by clicking on the arrow next to your clock and right click with your mouse on top of the picture of the printer. Open your print queue and delete any unprinted documents you see.

Oct 24, 2011 | Lexmark Z2300 InkJet Printer

1 Answer

Printing blocked by a document showing being deleted


Sounds like a stuck document is in the print queue. Try to clear the print queue first before sending another print job otherwise it will just accumulate in the queue. The steps below will help you clear the queue.
printtech_58.jpg

Feb 21, 2011 | Lexmark X5650 ALL-IN-ONE PRINTER

1 Answer

I cant get a print job to delete from the queue and its holding up all the other jobs


To delete print jobs stuck in the print queue on Windows:

  1. Click Start ? click Control Panel ? click Printers and Faxes.
  2. Right-click on the Lexmark print object and select Cancel All Documents.
  3. If that doesn't clear the queue, restart your computer.

If print job(s) still remain in the queue even after doing the steps above:
Stop the Print Spooler service from the Services console

  1. Click Start ? click Run ? type cmd ? click OK.
  2. Type net stop spooler at the command prompt ? hit Enter on the keyboard.

Clear the SPOOL folder

  1. Click Start ? click Run ? type spool ? click OK.
  2. Open PRINTERS folder ? delete all files in the folder.
Start the Print Spooler service from the Services console
  1. Click Start ? click Run ? type cmd ? click OK.
  2. Type net start spooler at the command prompt ? hit Enter on the keyboard.

Try to print again after clearing the print queue.


Nov 24, 2010 | Lexmark Z611 InkJet Photo Printer

1 Answer

MY LEXMARKX5650 THERE IS A DOCUMENT STUCK IN MY QUEUE. IT SAYS DELETING BUT IT DOESNT DELETE I CANT PRINT MY OTHER DOCUMENTS I REALLY DONT WANT TO HAVE TO RESTART THE PC IHAVE A FILLED IN DOCUMENT THAT...


Disconnect the printer from the computer. Open the print queue, and be sure that the title bar says "printer offline". If it doesn't, select "use printer offline" from the file menu. Then try to delete the file multiple times if necessary to clear the queue. You may have to reboot the computer, but try this first. Also, you can try pressing cancel on the printer itself. If none of this works, disconnect the printer from power for 10 minutes, and try again. Good luck!!

Sep 29, 2010 | Lexmark X4650 InkJet Printer

2 Answers

Document stuck in queue and will not delete or print.


Its a common problem. All you have to do is to restart the Print Spooler service and delete the print queue. To restart the service follow the steps: Open Control Panel > Administrative Tools > Services. Now find service named "Print Spooler" and right click over it and select "Restart" to restart the service.
Now open the "Printers and Faxes" folder and try to delete the print queue. Now you will be able to delete the print queue. If applicable you can follow the steps once again if any print queue refuse to get deleted.
Once the print queue is empty, you can print from your printer smoothly.
Cheers!

Apr 05, 2010 | Dell 926 All-In-One InkJet Printer

1 Answer

I tried to delete a print job and it is stuck in the queue. Won't print or delete


Hi,

Thanks for using FixYa!

Try to turn the printer off then restart or reboot your computer. Then pull up the print queue then delete the documents in queue. I hope this helps.

Have a wonderful day.
- HotRatchet

Jul 30, 2009 | Lexmark X2500 All-In-One Printer

1 Answer

Can't delete document from printer queue. Can't print anything.


I've had this problem several times, and the only solution is to restart your system. Once rebooted, the printer will continue printing your other documents

Jun 07, 2009 | Lexmark JetPrinter X1185 All-In-One InkJet

1 Answer

Lexmark z2300 spooled documents


try to reboot your computer

May 22, 2009 | Printers & Copiers

2 Answers

Won't print the whole document


try to reset your printer settings in the control panel, reinstall it. it might take a while, but its worth a shot

Apr 02, 2009 | Lexmark Z2300 InkJet Printer

1 Answer

Lexmark 1190 problem


This has happened to me before and i just unplugged the printer and restarted the computer

Oct 20, 2008 | Lexmark Z1420 Printer

Not finding what you are looking for?
Printers & Copiers Logo

Related Topics:

224 people viewed this question

Ask a Question

Usually answered in minutes!

Top Lexmark Printers & Copiers Experts

Roopesh S
Roopesh S

Level 2 Expert

228 Answers

Sanath Kumar V

Level 3 Expert

684 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18297 Answers

Are you a Lexmark Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...