Question about Whirlpool GS5SHAXN Side by Side Refrigerator

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Water dispenser After I changed my water filter my water dispenser is not working. I also suspect the ice maker is not working as well. I have unpluged and turned off the water supply and then pluged it back in and turned the water back on. This did not help. I can hear the switch for the water dispenser when I push the paddle but not water.

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  • p-chang1 Mar 27, 2009

    I checked the water tank which is ok and I can see the water comes into it when I push the dispenser lever. I replaced the water inlet valve, and used electric wire "snaked" the tubing and checked for kinks (found none). I have tried all I could think of. Is there some place needs to be check? Please help.

  • p-chang1 Mar 27, 2009

    I went back to use a hairdryer to blow hot air around the front water dispenser spout (near the ice dispenser), and saw water thawed and dripped down. The dispenser started to work. The problem was the frozen water spout. There is a leak valve some where inside the refrig that caused the water in the spout to freez. Now, I will have to find the leak.

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The water tank is frozen ,,, remove the lower crispers in the refrig side and the tank is behind them ,,, use hair dryer to thaw the ice inside it while holding in on the water switch on the door with a glass under it to catch the water / larry

Posted on Nov 26, 2008

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1 Answer

No Water going in to the fridge


Hi Norm,

Most fridges don't need a motor to run in order to dispense water. A simple on / off solenoid on the water line (same for the ice maker) that makes a click when changing from off to on and on to off is usually all anyone hears (the ice maker makes rumbling sounds and you can hear ice falling into the bin - too).

Check for ice. If it has a maker and it is making ice, the problem could be a defective water dispenser switch, solenoid or other circuit component or wire. If no ice, I'd suspect a filter or water supply issue.

Make sure the filter is fully inserted and twisted into place. Many filters have marks to align when 1) inserting and 2) to let you know when it is installed correctly. When sure it is installed correctly - try to dispense water again. Many fridges will dispense water without a filter. Check your manual before trying this though! If not working still, remove the filter and try to dispense water. If you're able to dispense water, the problem is either the installation of the filter or the filter itself. Try to re-install it correctly. Try to dispense water again.

If it still doesn't work - call the plumber back and ask why there's no water. Or - try this yourself:

Locate the point of attachment to the domestic water supply that the plumber used. There should be a valve to turn the water on and off. If off, turn ON. Try to dispense water again.

If that doesn't work - check to see if the fridge has pinched, kinked or crushed the water supply line. You may need to move the fridge forward to gain access to the water line and connection point on the fridge. Repair or replace the line as needed and route in such a way that moving the fridge in or out will not cause it to damage the line again.

Good luck!

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2 Answers

Ice maker doesn't work. changed filter. light on ice maker door still on.


You need probably to change the dispenser solenoids which swith water on dispenser

Apr 05, 2008 | Jenn-Air JCD2389G Side by Side...

1 Answer

How do I "Prime the Water Supply System" refereed to in use and care guide that came with my new Kenmore French Door Bottom Freezer, #253.70413411. Cannot find instructions in the manual only reference to...


Assuming you followed the water line installation directions and you have water available to your new refrigerator/freezer here is the rest of the "priming" info you requested. (basically it tells you how to run a bunch of water through the system by filling cups or glasses to remove any debris and/or air...

Automatic Ice & Water Dispenser
Priming the Water Supply System
1. Begin filling the tank by pressing and holding a drinking glass against the water dispenser paddle. 2. Keep the glass in this position until water comes out of the dispenser. It may take about 1½ minutes. 3. Continue dispensing water for about three minutes to flush the system and plumbing connections of any impurities (stopping to empty the glass as necessary).
Ice Maker Operation & Care After the refrigerator is installed properly and has cooled for several hours, the ice maker can produce ice within 24 hours. The ice maker will fill the ice bin from the rear. You must dispense some ice to force the ice forward in the bin. This will allow the bin to fill completely.
Turning the Fresh Food Ice Maker On and Off Ice production is controlled by the ice maker's On/Off icon on the control panel. Press and hold the "Ice Off" icon for three seconds to turn the ice maker "ON" or "OFF". The ice maker is turned off when the LED above the "Ice Off" icon is illuminated.
Using the Ice Maker after Installation Before making ice for the first time, be sure to prime the water supply system. Air in new plumbing lines can result in two or three empty ice maker cycles. Furthermore, if the system is not flushed, the first ice cubes may be discolored or have an odd flavor.
CAUTION
For proper dispenser operation, recommended water supply pressure should fall between 30 psi and 100 psi. Excessive pressure may cause water filter to malfunction.
NOTE The water dispenser has a built-in device that shuts off the water flow after three minutes of continuous use. To reset this shutoff device, simply release the dispenser paddle.
IMPORTANT On occasion, unusually small ice cubes may be noticed in the bucket or in dispensed ice. This could occur in normal operation of the ice maker. If you start seeing these more frequently, it may be an indication of low water pressure or the water filter needs to be replaced. As the water filter nears the end of its useful life and becomes clogged with particles, less water is delivered to the ice maker during each cycle. Remember, if it's been six months or longer since you last changed your water filter, replace the water filter with a new one. Poor quality household water may require the filter to be changed more frequently.
IMPORTANT Your ice maker is turned on at the factory so it can work as soon as you install your refrigerator. If you cannot connect a water supply, set the ice maker's On/Off icon to Off and turn off the water supply valve; otherwise, the ice maker's fill valve may make a loud chattering noise when it attempts to operate without water.
Hope this helps. Randy

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1 Answer

Ice maker crushes ice but wont dispense Crushed ice


Good Afternoon Friend,

I understand that the ice maker in your Frigidaire refrigerator, model# FRS23H7CS, is crushing your ice, but will not dispense the crushed ice. It sounds like the dispenser is possibly jammed. Follow the following steps for a possible resolution:

    1)The ice has melted and frozen around the auger due to infrequent use, temperature fluctuations, and/or power outages. Remove the ice container, thaw, and empty the contents. Clean the container, wipe dry, and replace it in the proper position. When new ice is made, dispenser should operate.

    2)Ice cubes are jammed between the ice maker and the back of ice container. Remove the ice cubes that are jamming the dispenser.

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1 Answer

Ice marker stopped making ice


There is a test button underneath of the motor side of the ice maker. Unplug your refrigerator for 5 minutes then push the test button on the ice maker if it doesn't move you need an ice maker if it does move and you still don't get any water the metal tube that supplies the water to the ice maker is frozen up and blocking water from coming into the mold.

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2 Answers

Water dispenser inside fridge and ice maker in freezer part in bottom both quit working.


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1 Answer

Ice maker not getting water after changing filter


Check the following:
 Is the freezer door closed completely?
 Is the ice storage bin installed correctly?
 Is there ice in the storage bin?
 Has the ice frozen in the storage bin?
 Is ice stuck in the delivery chute?
 Has the wrong ice been added to the storage bin? Use only
cubes produced by the current ice maker.
 Has the ice melted around the auger (metal spiral) in the
ice bucket?
Dump the ice cubes and clean the ice storage
bin.
 Is the ice dispenser stalling while dispensing “crushed”
ice?
Change the ice button from “crushed” to “cubed.” If
cubed ice dispenses correctly, depress the button for
“crushed” ice and begin dispensing again.
 Has the dispenser arm been held in too long? Ice will stop
dispensing when the arm is held in too long. Wait 3 minutes
for dispenser motor to reset before using again.

The ON/OFF switch is located on the top right side of the freezer
compartment.
To turn the ice maker on, slide the control to the ON (left) position.
To manually turn the ice maker off, slide the control to the OFF
(right) position.
NOTE: Your ice maker has an automatic shutoff. The ice maker
sensors will automatically stop ice production, but the control will
remain in the ON (left) position

REMEMBER:
 Allow 24 hours to produce the first batch of ice. Discard the
first three batches of ice produced.
 The quality of your ice will be only as good as the quality of the
water supplied to your ice maker. Avoid connecting the ice
maker to a softened water supply. Water softener chemicals
(such as salt) can damage parts of the ice maker and lead to
poor quality ice. If a softened water supply cannot be avoided,
make sure the water softener is operating properly and is well
maintained

The Dispenser Lock (on some models)
Your dispenser can be turned off for easy cleaning or to prevent
unintentional dispensing by small children and pets.
NOTE: The lock feature does not shut off power to the product, to
the ice maker, or to the dispenser light. It simply deactivates the
dispenser levers. The ice and water dispensers will not work.
Style 1: Press the LOCK BUTTON to lock the dispenser. Press the
UNLOCK button to unlock the dispenser.
Style 2: Press and hold the LOCK OUT button to lock the
dispenser. Press and hold the LOCK OUT button a second time to
unlock the dispenser.

http://www.ajmadison.com/ajmadison/itemdocs/2261717.pdf

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1 Answer

GE GSH22SGRE - water dispenser not working but ice cube maker working fine


check the water valve on the back of the ref. it sends water to the ice maker and water in the door one can work and the other one not

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