Hi, I am trying to reset a former employees voicemail so that the new can start. I tried using the default codes i.e 997#, 1234#, 0000#, 209997#, 999997#...........NOTHING is working at all, please help.
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Re: Toshiba Default code not working
Need to login to Admin mailbox 999 or 9999 (3 digit exts or 4 digit exts?) need to know admin password? once in follow prompts to edit maiboxes to reset password to default. Default is 997 and ext number,but the tech that setup your phone system could of change the default code(997).What Toshiba system do you have?
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call your voice mail and log into mailbox 999.(dial the pilot number possibly 555 or 850 then hit the star key when you hear the greeting) the default security code for mb 999 is 999997. Hit option 8 then listen to the prompts you can reset just the password or the entire mailbox. the new default password will be the mailbox numbe followed by 997. Ex Mialbox 200 new password will be 200997
Each mailbox password is held in the system programming of the voicemail system. You need the system admin password for voicemail. Dial the access code for voicemail, if from a phone with voicemail then press * to get to the main greeting. At the main greeting dial * then the system admin mailbox number which is 99 for 2 digit ext numbers or 999 for 3 digit ext numbers or 9999 for 4 digit ext numbers then you will be prompted for the system admin passcode(default 1234). Press 2 for add/edit/delete (Never press 1 for new installation or you could delete all current voicemail programming and messages). Press 2 to edit mailbox, you will be prompted for the mailbox to edit, enter the mailbox number. Press # to skip to the passcode reset, enter the new passcode or press * to reset to default(999) then press # for each of the remaining parameters until you are returned to the mailbox menu which prompts for press 1 to add mailbox, 2 to edit mailbox, and 3 to delete mailbox, then hangup.
Have your system administrator go into voicemail programming and reset the mailbox password. The default password will be "0000".
I hope you understand that having passwords in the first place is a security measure, so I will not give directions for hacking into your companies voicemail system.
Depending on the type of voicemail you have, you''ll have to login to the admin mailbox. That's done by pressing your voicemail key or intercom 777. If you have a Partnermail VS the admin mailbox is 99 with the default password of 1234. If you mave a Partner Messaging System the admin mailbox is 0 with a default password of 1234 or 123456. Once your into the admin mailbox press 9 for admin programming. ,3 for greetings, 1 for auto attendant number, 1 for day greeting 2 for night( if your using a night key at the receptionist station then it usus the night greeting) # to go past selector codes, 1 to start recording 3 to accept greeting hang up when done.
As far as the employees voicemail messages, while in the voicemail administration you can reset her password in the "administer mailboxes" prompt which is either 2 or 4 depending on the voicemail type you have. that will reset her password back to 1234.
Dial into voicemail extension and when message starts press * it will then ask for user ID and password which is 999 and password is 999997 by default. Go to option 8 then option 4 to reset password to default. By default all passwords are the extension number plus 997. Hope this helps.
To change a voice mail password you would need to contact the service provider and explain the situation and they will reset the code. You may need to visit the provider directly as they may require valid identification.
From an admin phone, enter the voicemail. Then select More, Mgr, ChBox, then enter the ext# you need to reset the password on. Then choose Reset Password (Select Yes when the system asks you if want to reset the password). You can access the reset extension's voicemail by entering the default code.