I have a Surfboard SBG900 router and cannot connect to VPN
I've had a SBG900 wireless router for 4 months and was able to use the Cisco VPN client for the first two months. Install and connections was a breeze. Then after 2 months I finally enabled the router security (WPA) and wasn't able to use VPN anymore. I tried going back to the original settings but the vpn still won't work. By no means am I a computer expert, so help in lamens terms would be greatly appreciated.
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I think you're confused. IP Communicator is the unified communications client (IM and Phone) It is looking for a capatible headset so you can use your softphone. This software is not your VPN client. There are two different cisco product: one for your VPN and one for your phone. If you're trying to ocnnect to an old-style Cisco VPN, your IT dept will have to configure that with a certificate. Solution from Cisco: http://www.cisco.com/en/US/products/sw/voicesw/ps5475/products_tech_note09186a00809b6c40.shtml This behavior is observed when a user attempts to install or use the IP Communicator on a system that has different names for the Playback (wave out) and Recording (wave in) devices. In order to overcome this problem, perform one of these tasks: -Use a USB headset that is recognized by the IP Communicator. -Upgrade to the latest version of the IP Communicator
You may have some needed firewall ports blocked on your router. Turn off the firewall temporally and see if your able to connect. Your company IT folks should be able to tell you what ports they need open.
The devices appear to be in functioning order. However, the connection network requires another computer on which signals are directed towards. The computer server on which network resources are acquirable is unavailable. For example, your devices can provide sevices to another computer if any were avialble. Usually an internet provider would allow acess to several computer with subscription. Consult an internet service provider, examples, at & t, T- mobile, Verizon, boost mobile, or consult any available at your local area. www.at&t.com, www.t-mobile.com, www.verizon.com, Goodluck
1 On a computer wired to the SBG900 USB or Ethernet port, open your web browser (for example, Microsoft Internet Explorer) 2 Type http//:192.168.100.1 and press ENTER to display the login window: 3 In the User ID field, type admin (case sensitive) and press TAB. 4 In the Password field, type motorola (case sensitive) and click Log In to display the SBG900 Setup Program main window: As soon as your network is operational, run the SBG900 Setup Program to:
"Wireless Network Setup" For a LAN with one or more wireless clients, enable wireless security on the SBG900.
"Wireless Network Setup" After enabling wireless security on the SBG900, as required on each wireless client: > If you disabled ESSID broadcasting on the SBG900, set the client Network Name (ESSID) identical to the ESSID on the SBG900. > If you enabled WEP on the SBG900, set the client WEP key identical to the WEP key on the SBG900. > If you enabled Allow Only Listed Stations Access, be sure the MAC address for each client is correctly listed on the SBG900.
are you running the Cisco VPN client from home, where this Belkin is your gateway and connecting to say your work? If so, have a look in the settings of the Belkin to see if you can enable VPN Pass-through.
Try disabling some of the firewall functions on the belkin to isolate the issue and turn the rest back on.
If for some reason this model doesn't work even after the above, try changing the VPN client's connection settings,there are only two to choose from... (click modify on your connection entry, go to the Transport tab > then choose from: IPSec over TCP and IPSec over UDP (port 10000)
You'll want to enable the VPN transparency. In the router's administrative web interface, click the Security Tab, then the VPN Passthrough sub-tab. Cisco VPN's usually use IPSEC, so enable the IPSEC Pass-through and click "Save Settings". If this doesn't work enable the PPTP Pass-through as well and give that a shot.
Please see the specicification, also check with you company
IT Admin, to release it to the Max speed or to check the
net work cable, may be too long, also Test the cable with a Data Test meter and conform the data quality. Or change the port from main router.
Otherwise change the whole networking router.