Question about Toshiba Computers & Internet
The computer freezes without warning and the clock stops and does not catch up to time. We replaced the hard drive and did a complete recovery but the problem still exists.
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Posted on Jan 02, 2017
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Jul 30, 2017 | The Video Game Consoles & Games
In your computer (as well as other gadgets), the battery powers a chip called the Real Time Clock (RTC)chip. The RTC is essentially a quartz watch that runs all the time, whether or not the computer has power. The battery powers this clock. When the computer boots up, part of the process is to query the RTC to get the correct time and date. A little quartz clock like this might run for five to seven years off of a small battery. Then it is time to replace the battery.
This does not explain why your computer would not boot, however. You would expect the computer to boot fine but have an incorrect time and date. The reason your computer would not boot is because the RTC chip also contains 64 (or more) bytes of random access memory (RAM). The clock uses 10 bytes of this space, leaving 54 bytes for other purposes. The BIOS stores all sorts of information in the CMOS RAM area, like the number of floppy and hard disk drives, the hard disk drive type, etc. If the CMOS RAM loses power, the computer may not know anything about the hard disk configuration of your machine, and therefore it cannot boot.
Many more modern computers are not quite so dependent on the CMOS RAM. They store the settings innon-volatile RAM that works without any power at all. If the battery goes dead, the clock fails but the computer can still boot using the information in the non-volatile RAM area. I would change the battery and make sure unit is unplugged and my other hand is touching the metal frame on the computer to stop static discharge. Blow out the inside of the computer completely.Start computer with case off and make sure all the fans run and don't sound like a siren.Replace anything not running.It may not boot if the BIOS can't see the hard drives. You might have to start computer and watch the screen and when it asks you to hit a key to get into like the bios do it and see if you can reset it. If nothing seems be running right maybe the power supply went out they are real cheep at Tiger Direct.
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