Question about Hotpoint HTM17BBSSA Top Freezer Refrigerator
How long should a fridge freezer last? My Hotpoint FF175 has been declared "beyond economical repair" (by an independent engineer) after just eighteen months and the retailer will only offer a 50% refund (in vouchers!). Surely under the Sale of Goods Act etc the product is not of a satisfactory quality and should have lasted a reasonable length of time so am I entitled to a free replacement or full refund?
A 50% offer is good! Take it. A compressor, fitted, would probably cost more than buying a new cabinet. I mend fridges for a living. I had a small freezer where the compressor died and it was 13 months old. I got 50% back out of them in the end.
Posted on Feb 22, 2009
Past rulings under the sale of goods act is that if product has lasted a year, then it is of merchantable quality - you are unlikely to get a full refund or free replacement even if you went to arbitration.
but what was wrong with it that your engineer deemed it to be uneconomic to repair?
remember that finding a good refrigeration technician is not easy
Posted on Nov 26, 2008
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Repairman (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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