Question about Hotpoint HTM17BBSSA Top Freezer Refrigerator
How long should a fridge freezer last? My Hotpoint FF175 has been declared "beyond economical repair" (by an independent engineer) after just eighteen months and the retailer will only offer a 50% refund (in vouchers!). Surely under the Sale of Goods Act etc the product is not of a satisfactory quality and should have lasted a reasonable length of time so am I entitled to a free replacement or full refund?
A 50% offer is good! Take it. A compressor, fitted, would probably cost more than buying a new cabinet. I mend fridges for a living. I had a small freezer where the compressor died and it was 13 months old. I got 50% back out of them in the end.
Posted on Feb 22, 2009
Past rulings under the sale of goods act is that if product has lasted a year, then it is of merchantable quality - you are unlikely to get a full refund or free replacement even if you went to arbitration.
but what was wrong with it that your engineer deemed it to be uneconomic to repair?
remember that finding a good refrigeration technician is not easy
Posted on Nov 26, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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