Question about Maxtor Personal Storage 3200 (U01E200) 200 GB Hard Drive

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My external harddrive power is on but is not recongnised on my PC

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  • uktaloka Nov 27, 2008

    Thanks alot

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You may need a driver. Download it prom the manufacturer's website.
Or; right-click on MY COMPUTER icon, choose PROPERTIES, then click on the DRIVER tab, and click Update. Windows should install on or tell you that the one you have is ok.

IF that does not solve it; these disks notoriously ****... (die alot) it could be your drive. I have had 4 maxtors drop dead on me. Try your drive on another computer; if it is not recognized there; then it is your HDD- hope it's in warranty.

If another computer CAN recognize; then go back to DEVICE MANAGER and right click all your USB connections (under serial bus controllers) one at a time and UNINSTALL. DOn't worry about the warnings, just UNINSTALL. DO NOT DELETE!!
Restart your computer; and WINDOWS should reinstall them for you. Try plugging in your drive again.

IF no worky- its dead or your USB cable is old. Try a new USB.
My money, if it is a Maxtor, is it is croaked. You will need to either pay through the nose to get your files recovered; or find someone who knows how to take it apart; install it into a desktop bus internally and copy your files from there.

Good luck.

Posted on Nov 26, 2008

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I need a new internal power supply for my 2tb external its an Iomega prestige. I just want the part number for it so i can order a new one.


There is no internal power supply. The unit gets it's power from the computer. A USB port has 5 Volts DC.

Inside that external enclosure of the IOmega external harddrive is just an ordinary harddrive as used in a desktop computer. A SATA harddrive.

The harddrive plugs into a small circuit board with an interface on it, or there are cables, (wires), which come from the circuit board, and plug into the back of the harddrive.

It is this small circuit board that is usually the problem.
The solution to this problem is to simply just buy an economical external enclosure, and install the harddrive out of the IOmega into it.

Just one example from a quick search for an economical SATA 3.5 external enclosure,
(Note*
A laptop harddrive is 2.5 inches across in width. 2 and 1/2 inches.
A desktop harddrive is 3.5),

http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=2145406&CatId=2780

Have additional questions or need clarification to what I have stated, please post in a Comment.
Regards,
joecoolvette

May 29, 2011 | Iomega 2TB Prestige External Hard Drive

1 Answer

I have several computers at home, and none og them can recognize this portable device. Hitachi 250 GB Mod: SDM/250RW


1) Power:

It may be the problem that occurs with a lot of USB powered devices jrherrer. Not enough power provided.

The USB cable plugged into the computer, provides signal wires for transferring information back, and forth, and also provides 5 Volts DC for power. (Two D cell flashlight batteries produce 3 Volts DC)

http://en.wikipedia.org/wiki/USB

[ Below shows the Signal pins, and the Voltage pins of the USB B Mini style connector, (Male), used to connect to the SimpleDrive Mini external harddrive,

Pin 1 is for the 5 Volts DC Positive (Wire color - Red)
Pin 2 is for the D- Signal (Wire color - White)
Pin 3 is for the D+ Signal (Wire color - Green)
Pin 4 is not connected. (Or sometimes joined to Pin 5 with a Resistor)
Pin 5 is for the Ground (Wire color - Black)

Just added info in case you wanted to know ]

From what I see the SDM/250RW has a USB port on the side, and a DC Power Jack, used for an AC adapter, also.
(Round port with a pin in the center)

http://www.hitachigst.com/tech/techlib.nsf/techdocs/0C876B7AB91B23988825773F006BEA02/$file/SD_Mini_DS_final.pdf


From what I see stated from Hitachi, and sellers on the 'net, the AC adapter may not be provided.
Many of those who provide a review state that both the USB cable, and the AC adapter is needed to provide enough power. Seems to be a power hungry external harddrive

It's a 2.5 Hitachi SATA laptop harddrive inside that external case. (The Harddrive is 2 and a half inches across in Width. Common size used for laptops)

When using an external device powered by a USB cable there are general guidelines to follow,
A) The USB cable should not be more than 2 feet in length
B) Connect the device directly to your computer, instead of through a hub, or other device, unless the USB hub has it's own power.


2) USB cable:

Could be a faulty USB cable, although I imagine you have tried different ones by now.


3) Interface Circuit Board:

The Hitachi SATA 2.5 harddrive inside the SImpleDrive Mini SDM/250RW, plugs into a small circuit board located inside that external case.

Components on the circuit board may be fried, or the Harddrive may have come loose from the interface.

Loose from the interface
To explain;
The back of the harddrive has connector pins sticking out.
The interface has socket holes which the pins insert into.

Faulty circuit board
The external case of the SimpleDrive Mini SDM/250RW can be carefully opened up, and the Hitachi SATA 2.5 harddrive extracted out.

Another inexpensive external case for a 2.5 SATA harddrive can be procured, and the Hitachi harddrive put in it.

Example of a 2.5 SATA external enclosure,

http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=3743049&CatId=2781

Nov 22, 2010 | Hitachi SimpleDrive Mini 250GB USB 20...

1 Answer

My hd with power but cannot detect by pc due to fall in the floor while using it. lots of important data and pics


Is this problem for an IOmega Prestige 500GB external harddrive?

While I wait for you to post in a Comment,

1) Inside that external harddrive's case, is a Harddrive just like what is used in a laptop computer.
The harddrive's case measures 2.5 inches across in width. (2 and a half inches)

The harddrive is a SATA harddrive. (Serial ATA)

At one end of the harddrive is a series of connector pins. These pins plug into a female connector, or receptacle.
The receptacle is called an Interface.

http://www.allpinouts.org/index.php/Serial_ATA_%28SATA,_Serial_Advanced_Technology_Attachment%29

The Interface will have connections for Data, (Information), and Power. (Socket holes that match the pins on the SATA harddrive)

In the link above the data, and power connections for the Iomega external harddrive, will probably be a combined unit. As shown in the 8th illustration down, in the above link.

The Interface can be soldered directly to a circuit board, (PCB, or Printed Circuit Board), or will be attached to the circuit board through wires.

Usually it is the circuit board that is the problem. Components burn out, or circuit traces on the circuit board are burned apart.
(Think of a circuit trace as being a very flat, thin copper wire)

There may be a situation where the harddrive itself has come loose from the Interface. Doesn't have to be very loose to make a bad connection, resulting in the external harddrive will not work.

My proposed solution:

Open the external harddrive's external enclosure, (Case), and see if you can see any readily apparent visual signs as stated above.

No visual signs that show you that you can just plug the Interface onto the harddrive, making a tight connection?
Or plug the harddrive into the Interface, if the Interface is soldered to the circuit board?
Or no obvious signs of blackened spots on the circuit traces?

It could be that one, or more I.C.'s are bad, and are not readily visible.
(I.C. = Integrated Circuit)

Weigh buying a used Iomega Prestige 500GB USB 2.0 harddrive, and use it's circuit board, and external enclosure, against what a professional recovery service will want to recover your data.
Not trying to be trite. Am asking you to weigh the costs.

One place that came up in a search just now, that is supposed to have used Iomega Prestige 500GB USB 2.0 external harddrives,

http://www.amazon.com/gp/offer-listing/B001D7REIK/ref=dp_olp_used?ie=UTF8&condition=used


How to open the external enclosure:

Remove the external harddrive from the stand. Remove labels for access to screws. The screws will probably be Torx screws. A star shaped recess in the screw head,

http://en.wikipedia.org/wiki/Torx

May be Philips head screws, but I'm betting on Torx. (Probably metric Torx also)
You should be able to find a cheap set of Torx screwdrivers at an auto parts store. Perhaps just the bits to use in a 1/4 inch nutdriver.

Once the screws are removed the internal parts slide out of one end, or the case comes apart in two halves, and the ends come off.
(Internal parts being the harddrive, and circuit board)

Not a very professional,approach, just for an added source of opening an external harddrive's case,

http://www.youtube.com/watch?v=hQ_vjyvK28A

Nov 01, 2010 | Iomega Prestige 500 GB USB 20 Hard Drive

1 Answer

Maxtor external hard drive cannot be detect


Hello,

First of all make sure that the USB port that you are using to connect it to your PC is a USB 2.0 port, and not USB 1.0.

Also if it came with an external power, connect it to the external power before putting on your PC.

This is because the voltage supplied by USB 1.0 is lower than that of USB 2.0 and therefore might not be enough to power up your USB Drive.

After making sure about this, power up your system, and plug the harddrive, then Right-Click on my computer icon, select manage, then go to Disk Management Option.

On the Disk management option Page you should see ALL the drives installed on your system, including the hidden ones, so what you will just do is, try and locate the one representing your harddrive, and right click on it. then select "Change Drive letter and Paths", and give the drive any new, unique letter (i.e alphabet) different from the ones already on your system, and click on OK.

This should make your harddrive to be detected automatically.

Hope this helps you out.
Goodluck!

Nov 24, 2009 | Maxtor Hard Drive

3 Answers

My unit is not powering on. I plugged in an 18v power supply into the unit and it was on for a few seconds and then shut off. Did I burn out the unit?


thirdjonesbo,
This solution will be rather lengthy. I apologize for the length of it in advance, but feel it is necessary to explain my possible solution.
Please bear with me.
joecoolvette

Inside the external harddrive case is a SATA harddrive.
The SATA harddrive plugs into a small circuit board, via an interface connector, OR small cables.

[Interface Connector.
On the back of a SATA harddrive are metal pins that stick out. The ones to be concerned with are the 15 pins for Power, and the 7 pins for Data. The 15 pins for Power are grouped together, as well as the 7 pins for Data. An Interface is simply a connector that has socket holes in it, that the pins stick into.

If you have never seen a harddrive, much less a SATA harddrive, the above statement will be as clear as mud.
Let me show you the pins on the back of a SATA harddrive, to help clarify this,

http://www.interfacebus.com/SATA_Pinout.html

Under the heading - Serial ATA Signal Assignments, view the illustration.

On the right you will see the Power Cable, headed towards the Power Connector. If you could enlarge this illustration you would see there are 15 pins.

On the left you will see the Signal Cable, headed towards the Signal Connector. Again, if you could enlarge this illustration you would see there are 7 pins. Signal is also Data.

(Data = Information. Information is processed back, and forth to the harddrive through this cable)

An Interface connector is rectangular in shape, and has socket holes to fit these pins.

Or, as stated above, it may have two small cables as shown in the illustration, and they plug into the Power, and Signal (Data) pins.

Either an Interface connector, or two small cables lead up to a small circuit board.

IT MAY BE that you are fortunate, and the circuit board bore the brunt of the overload of voltage, and did not get to the SATA harddrive inside.

My suggestion would be what I would do myself. This suggestion may not be what you would do.

I would open the external harddrive case, and look for obvious signs of electronics failure on the circuit board, and on the harddrive itself.
The harddrive also has a circuit board. It's on the bottom of the harddrive.

If you see obvious signs of damage such as,
1.Black marks on any of the various electronic components, or 2.Electronic components that have melted, swelled up, or look burned,
on the circuit board of the SATA harddrive, then you may want to stop here.

The 'cure' may be more costly, than the information you have saved on this external harddrive.

But,
IF, the circuit board of the SATA harddrive looked good to me, I would risk a small amount of money, to see if I could get the harddrive to work again.
Again, just my personal preference, and not direct advise that this is what you should do.

I would buy an External Enclosure, and install the SATA harddrive in it. The External Enclosure also has a circuit board inside, and uses a USB cable to connect to the computer, just like the External harddrive that you have now.

Average cost for a decent external enclosure for a SATA harddrive is around $30 USD.

Here is an example, (Not an advertisement for the external enclosure manufacturer, or said website),

http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=2145406&CatId=2780

The external enclosures come with info about how to open the enclosure, and install the SATA harddrive.

Should you have gotten this far, thank you for your time.
Regards,
joecoolvette

Nov 21, 2009 | Western Digital My Book Essential 1TB...

1 Answer

I have left my hard drive off for 12 hours as adviced, but on turning it on again the problem is still the same. The drive is trying to boot up over and over again.


My solution will be multipart, and lengthy. So if you're a coffee drinker, I suggest you make yourself a fresh pot

Reasoning? I'm going to explain a little bit about the hardware makeup of an external harddrive, and multiple solutions that in the hopes of one of them, may cure your problem.
I'm trying to arm you with as much information as I can, so you can use deductive reasoning, and take the best approach for You.

General symptoms that affect an external harddrive,

1.Bad USB cable. Although it is unlikely, USB cables can go bad.

2.Power supply.
To solve this problem, you need another power supply just like the one you have, for a test. ( Not exactly laying around. I have a work around for that, which I will detail later)

3.Controller failed.
Inside that external enclosure, (The metal, or plastic box of the external harddrive), is an ordinary harddrive such as used in a desktop, or laptop computer.

Yours has a Desktop size harddrive in it. (They measure 3 and a half inches across in width. 3.5"
Laptop HD's measure 2.5")

Harddrives are IDE, or SATA. All harddrives have been going to SATA for quite some time.
Yours is a SATA harddrive.

Inside the external case is an Interface, connected on a Controller Board.

Harddrives use metal round pins that are built on the harddrive itself. These in turn plug into an Interface, or also can be referred to as a Socket.

With an external harddrive, the harddrive itself may plug right into the Interface, (Socket. The metal pins of the harddrive plug into the Interface socket holes), or the Interface plugs onto the harddrive, and cables lead from it to a small PCB in the external harddrive enclosure. (Case)

The metal pins transfer data (Information) back and forth. (Signal pins)
Power for the harddrive is also transmuted through these pins.
Just like plugging in a lamp to a receptacle.

The Controller Board is a PCB. Printed Circuit Board.
This is connected to the bottom of the harddrive. It controls the mechanism inside the harddrive.

This is a link to Howstuffworks>Computer Channel>
Computer Hardware>Hard Drives and Disks>How Harddrives Work,

http://computer.howstuffworks.com/hard-disk.htm

When you arrive at Page 5 you'll see the Controller Board. (Their term is Electronics Board)
The Controller Board can be safely removed from the harddrive, and not ruin the harddrive.

You cannot open a harddrive case itself, where the Platters and Arms reside, Unless you have the proper environment.
('Clean Room'. A 99.9% dust free room that would make NASA jealous! This type of room is where a typical harddrive is assembled)

If you use an ESD wrist s-trap and connect it to a good ground source, plus work on a table, you can safely remove, and replace the Controller Board. (No magnetism Anywhere near! NO speakers!)
An average ESD (Electro Static Discharge) wrist s-trap is about $6.

This link shows the connector pins I have been referring to,

http://en.wikipedia.org/wiki/File:Hdd.jpg

(You can click on the photo to enlarge it)

At the bottom of the photo is the back of the harddrive. All the way to the right are 4 pins. These are not recommended to be used on a SATA harddrive, but are for power to the drive.

All the way to the left, is a connection which has 15 pins for the Power connector, and to the right of it are 7 pins for the Data connector.
(It's in the upside down U shaped opening. There is a rectangular wide opening all the way to the left, then a narrow rectangular opening, then the upside down U shaped opening)

4.Harddrive failure. The mechanism inside the harddrive itself has failed. These are mechanical components, as you can see in the Howstuffworks link. Average lifespan for a harddrive is 5 years. Depends on how much it's used.

Solutions:

A.If the harddrive is still under warranty, you can see if the manufacturer will replace it. HOWEVER, they do not guarantee anything that is stored on it. You will get another harddrive minus your information.

B.You can take it to a Data Recovery Specialist. Average price is $50 per hour on up. Average time is minimum 1 hour, and usually takes 3.
I could be mistaken, do research for your area.

C.
1.You could start with using another USB cable, and see if this is the problem.

No?
2.Then it's on to the power supply. This solution cures 2 possible problems. I didn't mention, that sometimes the small PCB board in the external case also goes bad. Most of the time, according to hits on the internet, this is a major problem with a LaCie external hardrive.

The small Printed Circuit Board inside their external harddrive case, (Enclosure), goes bad.

Solution is to buy an external enclosure for a 3.5" SATA harddrive. Take the harddrive out of the LaCie external enclosure, and install it in this one.

Check computer hardware websites on the internet. (Examples of two are Tigerdirect, and Newegg) Look for Harddrive Enclosure. Then 3.5, then SATA.
Average price for a decent one is $20.

3.If this doesn't cure it it may be the Printed Circuit Board on the bottom of the harddrive. If your data warrants saving, then you may want to buy the SAME style of harddrive, borrow it's PCB, and get your information off of your old harddrive. More cost I grant you, but cheaper than a Recovery Specialist. You aren't buying another LaCie external harddrive, you are buying just the saqme SATA harddrive used inside.

Past this, the harddrive mechanism itself has quit. Only a very competent, reliable, Recovery Specialist can recover your data, if possible.

Nov 01, 2009 | LaCie Hard Disk 1TB Desktop with Hi-Speed...

1 Answer

Having a similar problem with the La Cie 500gb. Powerbook G4.


The problem that has been inherent with all LaCie external harddrives, is the interface in the case itself.

Interface:
All external harddrives have a Style of harddrive that is used in a laptop, or one that is used in a desktop computer.
Laptop harddrives are 2-1/2 inches across in width.
Desktops are 3-1/2 inches across.
Your LaCie will have a 3.5, (3-1/2) inch desktop style harddrive, inside the case.

There are two main Types of harddrives.
IDE and SATA. (There is also a newcomer. SSD. SSD isn't being used in LaCie external harddrives at the moment, to my knowledge)

Your LaCie will use a SATA harddrive inside it.
This is an example of an average SATA harddrive,
http://en.wikipedia.org/wiki/File:Hdd.jpg
The photo of this harddrive is tilted at an angle, that doesn't readily show the interface connection, but it helps to explain.

At the bottom of this harddrive in the photo, and to the left, is the interface area.

Viewing the harddrive, look at the four metal pins on the extreme right of the harddrive. To the left of these pins is the Jumper pin area. (Has a white jumper on two of those pins)

To the left of the Jumper area is an opening, and to the left of that, is a long slot. The first small slot area is for the 7-pin Interface cable.
(Data cable) The next slot to the left, is for the 15-pin power cable.

This 7-pin Interface mates up to socket holes in a connector, of the case of the LaCie external harddrive.

It is this interface connector, inside the LaCie external harddrive case, that is the problem.
Solution?
Buy a quality, in-expensive External Enclosure, take the harddrive out of the LaCie, and install it in this enclosure.

Examples of 3.5 Sata External Enclosures,
http://www.tigerdirect.com/applications/category/category_slc.asp?CatId=2780&name=3.5-eSATA-enclosure&Nav=|c:2778|&Sort=0&Recs=10
(From $15 to $35, is a good range for a decent external enclosure)

Jul 22, 2009 | LaCie External USB 2.0 500GB 7200 RPM 500...

1 Answer

No power to external harddrive


Yes, without a doubt!

I highly recommend sending it back for repairs or replacement. Most are covered under a 6 month warranty depending on the deal, and the country you are in as well. And computer shops don't generally fix things like External Drives, since they are not as a important part of a PC, but as a backup or storage device.

Good luck mate.

Jun 30, 2009 | Western Digital Elements powered by WD 320...

1 Answer

My Philips External hard drive has stopped working. Its not making the usual whirring sound to indicate drive is running and its not being picked up by my PC


One of 2 things has happened.
1 The power supply for your external Harddrive went bad
2 The harddrive has failed

Jun 19, 2009 | Hard Drives

1 Answer

My simpldrive deluxe external harddrive 160gb doen't power on any more...


Is it a 3.5" or 2.5" drive?

If its a 3.5" the first thing I'd check is the fuse in the plug for the power supply (if you're in the UK)?

If changing the fuse doesn't work it could be a problem with the power pack within the external HDD. Is it under warranty? You my be able to get it repaired or a new one (Don't forget, if you open up the fasia of the hard drive you will void the warranty). I assume you're not worried about data on the drive as you are happy to format it. If you are worried about data and it isn't under warranty/garantee I can tell you how to get the data off if you need me to?

Hope this helps.

Nov 18, 2007 | SimpleTech 160GB USB 2.0 / FireWire...

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