I use my tomtom about 8 times a day; is there a need to erase what i have used it for to free up memory

If your TomTom shows a red cross, it means the device is not able to load the software to be able to operate. Some devices have this software on a SD-card, some have it stored on an internal memory.
If there was a SD-card in your TomTom, I would suggest to put it back. If there is a empty SD-slot on your device, it could be you lost your SD-card, but some TomTom devices have an internal memory AND a SD-slot for memory extension, so if you have an empty cardslot it doesn't necessarily mean there has to be a card in it.

When you never saw a SD-card, probably some data went corrupt on the internal memory. When you have a SD-card, probably some data got corrupted on the SD-card.

To repair the software, you need to connect your GPS to your PC or Mac with a USB cable.
You also need the program TomTom HOME. You can download it for free on the TomTom website.
With TomTom HOME you can update the operating system of your device for free (map updates are nor free).

Try updating, and see if your device works again.

If this doesn't work, post it here.

unfreeze tomtom sat nave

frozen tomtom

To fix the errors, you must run the TomTom Clear Flash tool. This tool clears the flash memory on your navigation device.
Select your operating system:
Windows To download and install the TomTom Clear Flash tool on your navigation device, follow the steps below.
Note: The download steps apply to Internet Explorer 8. The download steps may be different if you are using another browser.

1. Download the TomTom Clear Flash tool: Note: The download procedure applies to Microsoft Internet Explorer 8. The download procedure may be different if you are using another browser.
   
   1. Click the Download button. TomTom Clear Flash tool for Windows (EXE)
   2. Click Save.
   3. Select the Desktop and click Save again.
   4. Click Close.
   5. Connect the navigation device to the computer:
      1. Turn off the device.
         Note: If the device is connected to the computer, for example for charging, disconnect the device.
      2. If the device uses a memory card (SD card), insert the memory card into the device slot.
      3. Connect the device to the computer.
      4. Switch on the device. The computer detects the device.
      5. Run the TomTom Clear Flash tool:
         1. Double-click the file clear_flash.exe, which you can find on your computer's Desktop.
         2. Select the language. Read the Licence Agreement, then select I Agree. Click Continue or .
         3. Install TomTom Clear Flash is already selected. Click Continue or .
         4. Click Continue or .
         5. Click again to start the installation.
            When the installation has finished, the message Installation complete is displayed.
         6. Click OK or .
         7. Click again.

this worked for my device where NOTHING else would, the original problem seems to come from updates. My device does not keep its settings What should do

erase some so u can get more memory.

hi, i suggest you want to erase some info from your tomtom. two ways. first is factory reset, is in the menu, when you do this al personal info will be erased. second way is using tomtomhome, to erase languages, tones, bleeps etc, to create free space. good luck.

you can make memspace by throwing away any languages you dont need. make backup before erase. use latest tomtom software. good luck.

From what I understand, you have a 30 day guarantee for the latest update map. That 30 day stretch starts from the day of first use (not the time of purchase). It it is not a store demonstration unit then you still have 15 days. It goes without saying that if the licensed map has not updated within the 30 days period, there is nothing to update. You can however still use the Map Share feature to download the minor map corrections.

I suggest you frequently connect your unit to the calculator and the Tomtom Home software will do the automatic updates. If a new map is issued within your 30 period you will get. Even if you missed it you should console yourself in the knowledge that major map update are not that frequent. You can also buy other maps from Tomtom.

I was able to get a free-redownload for my TomTom by calling TomTom tech support and talking with them for a while. They are very supportive! You can find a number to call for your region at tomtom.com
Please rate, thanks!

If you purchased a unit with 'latest map guarantee'
The upgrades are valid for 30 days after you register and activate your tomtom
If you didnt choose to update your maps and cameras within this time period then you will
have to pay for them. They are only available for free if done within the first 30 days

sorry

All you get for free after that is 'GPS and Map Share' updates

This TomTom comes loaded with 2 maps....Guam and the US with Canada. I too got stuck in Guam and it is not obvious how to get out of it. But here it is.
Go to Main Menu, then Change Preferences
Hit forward arrow twice
Go to Manage Maps
Hit forward arrow once and choose Switch Map
It should show you Guam and the US and Canada
Tap US and Canada and it should take you out of Guam!!
Mine did and I am now going to delete the Guam map.

What is happening is your map updates are being copied onto your memory card without overwriting the old maps hence you are running out of memory.

In the tomtom home browser you should be able to delete your old map before installing the new one. Make sure you have a back up of the map card before you try this though so you can reinstall if something goes wrong.

Also have you replaced the voice prompts on your tomtom? The voice files take up a lot of memory so if you have put new ones one without removing the old ones you will be wasting memory.

There is one window in TThome that lists eveything installed on yuor card so have a good look at this and see what you can get rid of.