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My tom tom one europe is taking at least 5 mins to locate where it is at the start of a journey , at least 18 month old now , so well out of guarentee. Any clues on what I can do to fix it???

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You can try and install new maps and update the firmware, go to tomtom.com and put it the serial number it should let you download the new firmware for it, that's how i got mine fixed.

Posted on Nov 26, 2008

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1 Answer

WHEN I PLUG MY TOM TOM 700 INTO THE MAINS OR CAR ADAPTER THE GREEN LIGHT IS ON. WHEN I DISCONNECT THE LIGHT GOES OFF. IT HAS BEEN ON CHARGE OVERNIGHT, BUT IT WILL NOT POWER UP.


If your GPS is more that 18 months old it may be that the battery has died.

They can be replaced and a good source is Ebay.

About 18 month to 2 years is the expected lifespan.

Its an awfully short lifespan in my view but thats how it is I am afraid.

The fact that you get the green light should mean its charging but its pretty clear its not holding that charge.

Sorry for the bad news.

Oct 18, 2009 | Tomtom GO 700 GPS Receiver

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Tomtom one sat nav 18 months old is now taking upto 5 minutes to get a gps signal. When desination is entered the calculation is done tap done and continue then it says gps signal was lost and takes...


try downloading tom tom home to your computer and use your dock or cable to connect it to your computer, switch on your tomtom and allow it to connect to your computer and updates should automatically happen, this should fix it, good luck

Aug 26, 2009 | Tomtom One XL GPS Receiver

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Tom Tom One won't find satalites


sounds like a typical TOMTOM!

i would suspect that your battery is not getting charged properly before your trip The DC does not produce sufficient reserves to maintain a full chartge and so from time to time the signal will drop out and as ther battery depletes it gives wrong info and takes you on a journey to the land of the lost. Barc to Lisbon is a long Journey and unless you are charging inbetween stops at your hotel then your battery is very low. Charge it and it should work a lot better.

Jun 28, 2009 | Tomtom ONE GPS Receiver

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Tom Tom changes screen display whilst driving


Hi,
Possibly software glitch, with inputting data, and deletions.
Update the device, should cure the problem.

http://www.tomtom.com/services/service.php?id=16&tab=87

Regards.

Apr 17, 2009 | Tomtom ONE GPS Receiver

2 Answers

My tom tom keeps looping on the start up menu


I to had this same problem. I just about pulled my hair out. The way I fixed mine was to use Tom Tom Home to operate the Tom Tom. It was able to get past the loop and finish the initial set up. I then unhooked it from the computer and it was working by itself.

Mar 10, 2009 | Tomtom One Europe v2 GPS Receiver

1 Answer

When going to destination it takes you around to get to the street when the street is in front of you


We have several problems with our Tom Tom One XLS.
1st problem in the town we live in Russell Springs, Ky. 42642 we have a Big Kmart,Kroger Grocery store, Kroger Gas station,Rite-Aide Pharmacy,McDonalds and several other businesses all in Northridge Shopping Center basic address for the area would be:
Northridge Shopping Center
Hwy S 127
Russell Springs Ky. 42642
we can put exact address and business name and the only one Tom Tom can find is Rite-Aide Pharmacy. This businesses have been there for 10 - 20 years why can Tom Tom not find them.
We have a Keyvillage Shopping Center and it can locate that one. We would like this problem solved it is annoying.
2nd problem Tom tom calls a 45 degree curve a turn.what is up with that.
3rd problem is in other town s in ky and other states tom tom will take u to the old building instead of the new location why is that.
4th problem Tom Tom sometimes fails to tell you to turn when its to late to turn at the right turn another words Tom Tom waits till you get right on the road or just past it then tells you to turn. Why isw that?and we update Tom Tom at least 2 Times aweek if not 3. please help us in a few months we r fixing to take a long trip we r both retired and we definintly don't need these problems then.
Thank You
Dale and Sherri George
Nickname is Dale 845
p.s hope to here from you soon with the answers.

Nov 09, 2008 | Tomtom GPS

1 Answer

Tom Tom One XL


HAD TO DO A SOFTWARE UPDATE AND CLEAR FLASH UTILITY FROM TOMTOM TO FIX THIS MYSELF. CAN DO BOTH FROM TOMTOM HOME AND/OR TECH SUPPORT. BE PREPARED FOR A WAIT. TOOK 1-1/2 HOURS TO GET TO THIS FIX.

GOOD LUCK!

May 21, 2008 | Tomtom One XL GPS Receiver

1 Answer

Confused tomtom


Yes the battery in your TOM TOM needs to be replaced. You can ship it to TOM TOM or go to there site and put the service request in for it. Hopefully it might be under warrenty still

Feb 13, 2008 | Tomtom One Europe v2 GPS Receiver

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There is a option in the tom tom for map selection. All you have to do is change from the current map to the map you are wanting

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Not the first time I've heard about this one. TomTom is not publicizing this issue, but they will fix it. It seems as though some models have a tendency for their speaker to stop working. You can contact Tom Tom tech support at http://www.tomtom.com/support/support.php?ID=2. Talk to a rep. You will have to send your unit to them, and they will either fix it or send you another

Aug 20, 2007 | Tomtom One Europe v2 GPS Receiver

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