When im trying to connect to the internet on my itouch it reads: cannot open page safari cannot open the page because it is not connected to the internet. so when i go to settings the wifi icon is gray and reads no wifi so i can not click on it. what do i do to fix this problem
Hey, i had the same problem. I you already have a wifi connection and it still says, "Safari is not connected to internet" Goto settings. Click the blue arrow next to the wifi name, scroll all the way down and click renew lease. It should probably get the IP address right and you'll be good.
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Verify that you do in fact have a wifi connection by opening up safari and going to a webpage. You may try going to settings and trying a network reset. This will reset your internal antenna to factory settings.
This is due to your router, not your iPod. I've had to reset the router several times in s row before I could connect to the internet. I'm not sure why the third time worked when the first two didn't. My suggestion is to keep trying repeatedly.
I had exactly the same problem with a brand new 3rd gen iTouch. It showed it was connected to the network but wouldn't access anything (invalid argument etc). I tried everything but no joy. Eventually I fixed it by changing the router's encryption from WEP to WPA2-PSK. Fixed it like magic. Where there had been no router or DNA data before, they were suddenly filled in. The key was different but was still on the bottom of the router. I had to re-enter the key on my wireless laptop but that was a small price.
You can get into the router set-up page through your web browser. I found a guide on You Tube.
I would try reseting the router if it is yours that you are trying to get on. Then make sure all the setting inside the router are set to default. you can access these by typing 192.168.1.1 or 192.168.0.1 then admin admin. Your ipod touch should be set to default setting also (DHCP and HTTP Proxy off)
try this! If your iTouch says you are connected to your network but you can't surf and you've been able to connect in the past...you have to reset your network connections on your iTouch.
Go to Settings Go to General Go down to Reset Go to Reset Network Settings It will ask for your iTouch Passcode...enter it Then, hit the red "Reset Network Settings" After that, go back to "Wi-Fi" in Settings... ...and connect to your network again. It might ask you for your WEP password, if it does, enter it. The IP Address, Subnet Mask, Router and DNS fields should now have entries in them. Surf Away!!