Question about Cyberhome CH-DVD 300 DVD Player

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DVD Player Problem

My DVD Player is bahaving very strangely sometimes. When I load a DVD, It says loading and would take about 5-10 mins to start. Somtimes nothing happens and sometimes it plays normally. ALso, when Eject button is clicked, sometimes it takes about 10 mins to open. Can anyone suggest me what could be the possible problem and a solution to this.

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Re: DVD Player Problem

It happend to me to i cleaned the eye 4 times its a piece of junk waited 15 min for a dvd to eject

Posted on Jul 04, 2007

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Re: DVD Player Problem

Here is a website just for your Cy model. If you do not see an answer for your problem, ask and you shall receive. Good Luck

Posted on Jan 06, 2007

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1 Answer

Screen says loading.Then says (no disc)

There are a lot of reasons why that could happen. Sometimes when a DVD player needs to be cleaned it won't read a disk.Sometimes when you try to play a NTSC disk on a PAL DVD player or visa versa it won't play. Region coding could be another issue. And sometime home burned DVDs won't play in certain players.

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SyberHome 300 DVD player

Ok. sorry about the delay. Just started back to work. :)

If you are having trouble with your player, the first thing to do is what is called a hard reset. This is where you disconnect the player from the wall socket for 30 mins, then reconnect. If there were any lockup issues, this will clear them.
If the player still does bot work correctly, you can try to clean the laser lens. to do this you will need
  1. to take the lid off the player, load and unload a disc so you can see where it loads to. Sometimes, you also have to take off another internal cover that contains the tray and laser assembly.
  2. Eject the disc, and switch the unit off with the tray out. Makes it easier to get to the lens.
  3. Look for a small clear lens that is next to the platter that the disc sits onto when it loads.
  4. Using a cotton bud moistened with Windex(glass cleaner) gently clean the lens using circular motion. after cleaning, gently polish the lens with a dry cotton bud to be sure that there is no residue, or smearing.
  5. Turn the unit on again, the drawer will shut, open the tray and load another disc. If the unit was not working because of dirt on the laser lens, it will now work.
If the machine still has problems, there is not alot that can be done to repair a player of this value. They can be replaced for less than $40.

Good luck. I hope that you were able to fix the machine


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It sounds like the player is defective, try to get a RMA ,or it or bring it back to where you got it from.

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I too have this same problem on my current DVD player, AND strangely enough I had the same problem on my previous player.
Previous player was made multi region and was a Sony S660 (I think that was the model number).
My current DVD player is a Denon and was £550! It is also made multi region and has the same problems! I don't get it!

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Screen reads NO DISC

I had the same problem but I solved buying "Laser Lens Cleaner " Philips Magnavox after 3 attempts the DVD starts to work fine again. First only 3 min, then 10 min and now the entire CD cleaner and after I left the CD cleaner for 15 min I tried to play the DVD and WORKS!!! perfect!!!

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