Question about RIM BlackBerry 8800

3 Answers

The ball won't scroll down

I can get the ball on my blackberry to go up and left and right, but it won't go down. The ball moves, but it doesn't make the clicky sound and won't move the screen down

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  • Anonymous Dec 06, 2008

    Worked!

  • Anonymous Feb 20, 2009

    restarting does not help

  • Anonymous Mar 09, 2009

    the ball won't let me scroll down! help!!!!


  • Anonymous May 01, 2009

    My tracker ball will allow the cursor to go left, right, up- but NOT DOWN. I am unable to do anything without this capability. I need to look up contacts and make phone calls, and I can't. What do I do???

  • Anonymous May 04, 2009

    bLACKBERRY bALL WONT MOVE DOWN

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3 Answers

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  • Contributor
  • 1 Answer

Pop the ring around the track ball out with a small blade or your finger nail. Three double prongs hold it in place (bottom and both sides, none on top). Turn device over and gently tap the back. Track ball will release once ring is removed. At this point you can view the track ball and see exactely what is causing the block. Clean if needed with q-tip or remove lint/debris/etc... Just did this with my 8830. Working perfectly now. - {would not scroll down at all prior to}

Posted on Dec 21, 2009

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  • Master
  • 625 Answers

This is usually caused by the blackberry trackball getting dirty or gummed up!

Use a q-tip dipped in IPA and clean it. Roll the trackball around and swab the q-tip around to clean. Do this a few times until the q-tip stays clean.

If cleaning fails then you will need to replace the Blackberry trackball.

Check the following link on instructions on how to do that.

Blackberry 8800 Trackball Replacement Guide

Posted on Aug 03, 2009

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  • Contributor
  • 19 Answers

Tryrestarting the phone, when it is powering back up press the track ball down until your home screen appears

Posted on Nov 26, 2008

2 Suggested Answers

garydillon
  • 42 Answers

SOURCE: The ball won't scroll down

Have you removed the ball at any time? If it is put back in wrong, it could cause this. If not, the ball assembly itself might be bad. You can find them fairly cheap on eBay.

Posted on May 30, 2009

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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Related Questions:

1 Answer

My blackberry ball doesnt scroll down,just up,left and right ecept down


Chances are it's clogged with dirt and other debris. I suggest using a Q-tip© lightly dipped in rubbing alcohol and run it around the ball and move the ball and just clean it off. That should help.

If not, the ball probably needs to be replaced

Nov 17, 2010 | RIM Blackberry Curve 8300

1 Answer

The center button around the scroll wheel will not push and click How do i fix it?


This is pretty common on the blackberry's with the scroll balls. To fix it, turn off the phone and use a que-tip to wash the exposed faces with iso-propal alcohol. Do not drip a lot into the phone, this can damage it. Instead work the ball around and re-wash the face until the entire ball has been done. Try rolling it up, down, left, right each time...don't just move it in a single direction. This will remove the layer of oil that has formed around the surface and help it dislodge dust, skin, etc that have lodged down inside the phone.

Mar 02, 2010 | Samsung Blackjack SGH-I607 Smartphone

1 Answer

When i push scroll button down nothing works only side to side up and down works


This is very common for the blackberry's. Sometimes the trackball gets full of lent and dirt which won't allow the wheels to move. The chrome ring around the ball just pops off and the track ball should come out. Try cleaning it with a small brush. If this doesn't fix the problem, then a new track ball can be purchased on ebay for less than $5

Dec 03, 2009 | RIM BlackBerry Curve 8310 Smartphone

1 Answer

I can't scroll down with the rollerball


The balls on the blackberry's get clogged up with finger oil, skin, and all sorts of grime I think. But I fixed mine by shutting the phone down and then rubbing hard against the roll ball in each direction and pushing each time until the clicker under the roll ball clicked. You could also try alcohol.

Oct 06, 2009 | AT&T Blackberry Curve 8300 Smartphone

1 Answer

My scroll ball won't allow me to scroll DOWN; I can scroll up, across right and left, but NOT down................


pop the silver ring off from around the ball and remove the ball assembly. Be careful cause the ring only has connections on three sides and you must start on the side without the "pins". just keep messing with it and it will come out. then clean the rollers up and make sure the flap connector on the bottom is clean and intact. That should do ya for now and should hold you for several weeks
pls rate this fix

Oct 05, 2009 | RIM BlackBerry Curve 8310 Smartphone

1 Answer

Ball does not scroll down


the trackball roller pins need to be cleaned or the entire trackball replaced.

Jul 10, 2009 | AT&T Blackberry Curve 8300 Smartphone

2 Answers

The ball won't scroll down


Have you removed the ball at any time? If it is put back in wrong, it could cause this. If not, the ball assembly itself might be bad. You can find them fairly cheap on eBay.

May 30, 2009 | RIM BlackBerry 8800

2 Answers

Blackberry pearl


Hi,

Common faults with Pearls, do you have warrenty on the Phone?

Send it back for replacement as its hardware fault.

I hope this helps,

Thanks.

Mar 07, 2009 | RIM BlackBerry Pearl 8100

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