Question about Maytag Neptune MAH5500B Front Load Washer

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I need to replace the door lack how do i do it??

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Note put the rubber boot on the drum first. Place the cable around the rubber boot. To make it easier to stretch the spring I secured one end of the cable by using a piece of picture frame wire thru the steel connector and attached this picture frame wire to the frame of the washer. There is a hole in the top of the frame at the front side of the machine which I threaded the wire thru. Place the spring on the other end and pull the spring with needle nose pliers. To allow you to get the hook onto the end of the spring thru the other loop on the cable I put the needle nose pliers behind the first coil of the spring leaving the hook on the spring fully available to hook onto the loop of the cable. Make sure that when you are pulling the cable that you pull the spring parallel to the floor and in line with the groove in the rubber boot where the cable goes. Otherwise the boot will be pulled off by the cable. Once the cable is on remove the picture frame wire carefully and the front plastic piece can be easily aligned with the tabs on the rubber boot and locked into place.

Posted on Dec 15, 2009

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The front boot can be pulled off from the front to get to it

Posted on Nov 30, 2008

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HI there,

Well most of the times problem is in the door lock may be it's faulty. or it could be the door lack has failed/is failing or the control board, try closing the door properly and see if it works....... If further you have the same problem then you need to change the door lock (switch).

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On this washer, the dl code indicates a failed lid lock mechanism. Pressing pause/cancel should reset the controls.

You may have to unplug the unit for 20-30 minutes, then restore the power.

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This indicates a "door open" condition. This can be caused by the door not being fully closed, loose electrical connections at the door switch, a faulty door switch, or the gasket on the door may be creased in. Make sure the gasket isn't preventing the door from closing fully. The door switch can be tested using a multimeter or ohmmeter. Check for continuity. A lack of continuity indicates a bad switch. Hope this helped and sorry for your trouble. Best wishes.

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That is the solenoid clicking. dl is a door lock error, and you can test and replace the door lock switch, but I am doubtful that will correct the problem. I really hope it does, but I have seen the dl code with the solenoid clicking at the rear of the(Whirlpool Duet) washer before and it was a faulty control board. I hope I am wrong, but... You can try unplugging and resetting the washer. In the case I saw, the machine would reset, but gradually got to a point that it had to be reset numerous times. (too many). Anyway, I hope I am wrong and best wishes. (Don't forget to test the door lock switch. Use a multimeter and check for continuity. A lack of continuity indicates a faulty switch. Hope this helped.

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1 Answer

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This is a lack of neutral feed to the door switch. The feed comes from the circuit board which is where the fault lies. However if fitting a new board i would advise replacing door switch as it was probably the initial cause.
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Door lock

you take the 2 screws out on bottom of front and raise bottom and lift out ,,, two 5/16" screws hold top down ... take out and raise top, it right there and held in by 2 screws / if you need one let me know and i will see if i can help.

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1 Answer

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possibly an issue with the door lock/latch macha nism. not recognizing the door being closed.not an easy one to trouble shoot this way but id look into the a few basics, is the door closing fully? is the catch /latch assy on the door intact??? and lastly appox 3 inches up on the unit itself above where the door lock hole is, theres supposed to be a small black "buttin" for lack of better term. that "button needs to be depressed by door when closed, if for some reason its broken off so you cant push it in, (p roblably sticks out a quarter inch or so) if thats not there youll need to replace the atch assy

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Frigidaire washing machine fwt449gfs1

Check to see that the switch is actully being activated when door is closed. I wiggled the door upward to notice the machine started working. I then wedged a piece wood or wooden pencil in the botton of the door crack and that caused the switch to activate.

Switch is okay but the door alignment needed to be fixed.

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