Question about Brother MFC-5440CN All-In-One InkJet Printer

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I changed a color ink and it says "unable to cclean ..."

This problem has never occured before. I hae pu thousnds of pages through the machine.

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  • Expert
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Hello arlee,

Could you pelase re-state your problem?

Thank you,
Dahaka

Posted on Nov 25, 2008

  • Santiago Vallejo
    Santiago Vallejo Nov 25, 2008

    Oh, 
    sorry, my bad. I didnt read the topic sentence.

    Acording to the user manual, you have to unplug it for several minutes, then plug it back. If problem persist, let me know.

    Dahaka

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  • Brother Master
  • 19,396 Answers

Try unplugging the power cord for five minutes first.

Run the head clean procedure a couple of times after connecting bac.

See if this can clear the error message.

Posted on Nov 25, 2008

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2 Answers

Unable to clear missing/damaged cartridge msg even after cleaning.


why does my printer say ink cartridge missing or damaged ...

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Error 163 on oki c5500 printer


163 Toner Sensor Error, Color: Black An error has been detected in your printer's Toner Sensor.
1 Machine Check Exception A problem has been detected in the printer hardware
2 DSI Exception The printers main logic has attempted to look up an invalid address.
3 ISI Exception The printers main logic has attempted to read the next instruction, which has failed to execute for some reason.
4 Alignment Exception The printers main logic cannot access the memory for some reason.
5 Program Exception The printers main logic has issued an exception code.
6 Floating-point Unavailable Exception A floating-point instruction is executed when the MSR floating point enable bit is set to Disable.
7 Instruction Address Breakpoint Exception The printers main logic has attempted to look up an invalid address.

20 CU ROM Hash Check Error 1 CU ROM hash check error has been found. Check reproducibility if possible.
21 CU ROM Hash Check Error 2 The printers CPU has a checksum error in it's memory.
23 CU ROM Hash Check Error (resident) Seek service if restarting the printer does not correct the problem.
25 CU ROM Hash Check Error (DIMM2) Seek service if restarting the printer does not correct the problem.
30 CU Slot1 DIMM RAM Check Error An error has been detected in operation checks on the RAM in slot 1
31 CU Slot2 DIMM RAM Check Error An error has been detected in operation checks on the RAM in slot 2
35 Slot1 RAM Spec Error Check the specification and install in slot 1 RAMs supported by the product
40 CU EEPROM Error The EEPROM mounted on the CU board needs to be replaced
41 CU Flash Error The CU Flash needs to be replaced
43 Flash File System Version Mismatch Seek Service if restarting the printer and initialising the flash memory does not correct the problem
42 Flash File System Error Seek Service if restarting the printer and initialising the flash memory does not correct the problem
43 PS Flash File System Error An Flash Memory error has occured and the printer needs to be serviced if restarting the printer does not correct the problem
51 CU Fan Error The CU cooling fan needs to be replaced if restarting the printer does not correct the problem
70 Postscript Failure An error has been detected in your printer's Postscript Core.
72 Engine Communication Error A communications error has occurred between CU and PU boards.
73 H/W Overrun Detect An error has been detected in your printer's hardware input area.
74 F/W Overrun Detect Occurs when the firmware is unable to set video data in response to video DMA's data request.
75 VIC Limiter An error has been detected in your printer's
80 Parameter I/O Error An error has been detected in your printer's Input/Output area.
81 Parameter Consistency Check Error The EEPROM and flash memory reformatted and initialized.
102 Engine RAM Error An error has been detected in your printer's engine RAM.
103 Engine SRAM Error An error has been detected in your printer's engine SRAM.
104 Engine EEPROM Error An error has been detected in your printer's engine reading/writing the EEPROM at power-up.
105 Engine EEPROM Missing Error An error has been detected in your printer's Engine
106 Engine Control Error An error has been detected in your printer's Engine Controller.
122 Power Supply Fan Motor Error An error has been detected in your printer's Power Supply Fan Motor.
123 Humidity Sensor An error. has been detected in your printer's Humidity Sensor
124 Temperature Sensor An error has been detected in your printer's Temperature Sensor.
127 Fuser Unit Fan Error An error has been detected in your printer's Fuser Unit Fan Error.
131 LED Head Missing, Color: Yellow When yellow LED head connection cannot be detected
132 LED Head Missing, Color: Magenta When magenta LED head connection cannot be detected

133 LED Head Missing, Color: Cyan When cyan LED head connection cannot be detected.

134 LED Head Missing, Color: Black When black LED head connection cannot be detected.

140 Drum Up/Down, Color: Yellow An error has been detected in your printer's Yellow Drum
141 Drum Up/Down, Color: Magenta An error has been detected in your printer's Magenta Drum.
142 Drum Up/Down, Color: Cyan An error has been detected in your printer's Cyan Drum.
150 Drum Fuse cut NG, Color: Yellow An error has been detected in your printer's Drum Fuse.
152 Drum Fuse cut NG, Color: Cyan An error has been detected in your printer's Drum Fuse.
153 Drum Fuse cut NG, Color: Black An error has been detected in your printer's Drum Fuse.
155 Fuser Unit Fuse cut NG An error has been detected in your printer's Fuser Unit.
154 Belt Unit Fuse cut NG An error has been detected in your printer's Belt Unit.
160 Toner Sensor Error, Color: Yellow An error has been detected in your printer's Toner Sensor.
161 Toner Sensor Error, Color: Magenta An error has been detected in your printer's Toner Sensor.
162 Toner Sensor Error, Color: Cyan An error has been detected in your printer's Toner Sensor.
163 Toner Sensor Error, Color: Black An error has been detected in your printer's Toner Sensor.
170 Upper Thermistor, State: Short An error has been detected in your printer's Upper Thermistor.
171 Upper Thermistor, State: Open Restart the printer. If the problem continues the printer will need to be serviced
172 Upper Heat Temp, State: High An error has been detected in your printer's Upper Heat Temp.

173 Upper Heat Temp, State: Low Turn the printer off to let it cool down, then restart the printer.

181 I/F Error, Loc. Duplex An error has been detected in your printer's Duplexer.
182 I/F Error, Loc. Tray2 An error has been detected in your printer's Tray2.
187 I/F Error, Loc. Control Pnale An error has been detected in your printer's Control Panel.
190 System Memory Overflow An error has been detected in your printer's System Memory Overflow.
191 Page Memory Overflow An error has been detected in your printer's Page Memory Overflow.
200 PU F/W download Check Sum Error Error during PU flash download
201 PU F/W Flash Write Error An error has been detected in your printer's PU F/W Flash Write Error.
202 PU F/W Flash Data Missing An error has been detected in your printer's PU F/W download Check Sum Error.
203 Engine Page Sequences IMAGACK Error An error has been detected in your printer's Engine Page Sequences IMAGACK Error.
204 EnginePageSequences IMGSET Error An error has been detected in your printer's Engine Page Sequences IMGSET Error.
2005 Oki Data Americas, Inc.

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1 Answer

Brother DCP-165C gives error print unable 46


The error message "Print Unable 46" is an indication that the machines ink absorbers are almost full. The ink absorbers hold liquid and dried ink after it has been purged from the print head. These absorbers can control enough ink for the expected life of the machine.

There is a possibility that this message may have occurred in error. Upgrading the firmware of the Brother machine may resolve the issue. Follow the procedure below to determine if a firmware update is required:
-if the display screen is displaying an error message, press the STOP/EXIT key to change the LCD to the main screen.
-press the # and * key at the same time. The first 2 characters on the top row will determine the ROM version.

If the ROM version is OE or greater (example: OF, OG, OH, etc), the firmware does NOT need to be upgraded. If the ROM version is OA, OB, OC or OD, follow the procedure on this link to upgrade the firmware.

If the message "Print Unable 46" continues to appear on the display the Brother machine after completing the firmware upgrade and your machine is within warranty (even if it's not under warranty you have to do the same thing), you have to take it to a Brother Authorized Service Center. http://welcome.solutions.brother.com/BSC/public/us/us/en/faq/faq/000000/002600/000059/faq002659_000.html?reg=us&c=us&lang=en&prod=mfc290c_all&Cat=11

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1 Answer

I am unable to copy, i keep getting the message "Unable to print 36"


The error message is an indication that the machines ink absorbers are almost full. The ink absorbers hold liquid and dried ink after it has been purged from the print head. These absorbers can control enough ink for the expected life of the machine.

Dec 15, 2010 | Brother MFC 490cw Color Inkjet...

1 Answer

Error unable to print 46


The error message "Print Unable 46" is an indication that the machines ink absorbers are almost full. The ink absorbers hold liquid and dried ink after it has been purged from the print head. These absorbers can control enough ink for the expected life of the machine.

There is a possibility that this message may have occurred in error. Upgrading the firmware of the Brother machine may resolve the issue. Follow the procedure below to determine if a firmware update is required:
-if the display screen is displaying an error message, press the STOP/EXIT key to change the LCD to the main screen.
-press the # and * key at the same time. The first 2 characters on the top row will determine the ROM version.

If the ROM version is OE or greater (example: OF, OG, OH, etc), the firmware does NOT need to be upgraded. If the ROM version is OA, OB, OC or OD, follow the procedure on this link to upgrade the firmware.

If the message "Print Unable 46" continues to appear on the display the Brother machine after completing the firmware upgrade and your machine is within warranty (even if it's not under warranty you have to do the same thing), you have to take it to a Brother Authorized Service Center. http://welcome.solutions.brother.com/BSC/public/us/us/en/faq/faq/000000/002600/000059/faq002659_000.html?reg=us&c=us&lang=en&prod=mfc290c_all&Cat=11

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1 Answer

Colored ink is smearing on the page when I print


Did you change the toner?Developer unit? When did it occured?

FIRST: the copier must be cleaned and vacumed, it may be that toner falls onto transfer section and that causes the problem, you may also have problem with yellow developing unit or drum or transfer cleaning blade.

Pls. rate

May 07, 2010 | Canon imageRUNNER iR C4080 Color Copier

1 Answer

Unable to print BLACK


The machine should begin cleaning automatically, and the LCD will alternately show "CLEANING" and "PLEASE WAIT". When the machine completes its cleaning cycle, the LCD will display the date and time. Print the Print Quality Check Sheet and see if all colors are present:

    1. Press the Ink Management key.
    2. Use the up or down navigation key to select TEST PRINT.
    3. Press Set to confirm your choice.
    4. Use the up or down navigation key to select PRINT QUALITY.
    5. Press Set to confirm your choice. Press the Color(Colour) Start key to print the Test Sheet.
If one or more of the colors is still missing from the printed page, cleaning the print head may resolve this problem. When cleaning the print head, you are given the option to clean BLACK ONLY, three colors at a time (CYAN, YELLOW, and MAGENTA), or all four colors at once. For this issue we recommend cleaning only the affected color. If more than one color is missing then select ALL. Follow the steps listed below to clean the print head:

Cleaning the Print Head
  1. Press the Ink Management key.

  2. Use the up or down navigation key to select CLEANING.

  3. Press Set to confirm your choice.

  4. Use the up or down navigation key to select the color that is not printing
    -OR-
    Select ALL if more than one color is not printing.

  5. Press Set to confirm you choice.

  6. The machine should begin cleaning automatically, and the LCD will alternately show "CLEANING" and "PLEASE WAIT". When the machine completes its cleaning cycle, the LCD will display the date and time.

  7. Test by printing the "Print Quality Check Sheet":

    1. Press the Ink Management key.
    2. Use the up or down navigation key to select TEST PRINT.
    3. Press Set to confirm your choice.
    4. Use the up or down navigation key to select PRINT QUALITY.
    5. Press Set to confirm your choice. Press the Color(Colour) Start key to print the Test Sheet.
If one or more of the ink colors is still missing from the printed page, repeat the print head cleaning steps listed above up to 4 more times. After each cleaning, print the Print Quality Check Sheet to see if there is any improvement.

I hope it helps!!!

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1 Answer

I have been given a psc 1310, without an instruction manual and without any ink cartridges.The diagram inside the machine shows 5 different numbered cartridges which the machine uses, 27,28,56,57 and 58. I...


Hello.

HP 27 - Black Ink (approx 220 pages)
HP 28 - Color Ink (approx 190 pages)
HP 56 - Black Ink (approx 450 pages)
HP 57 - Color Ink (approx 400 pages)
HP 58 - Photo Ink Cartridge (approx 140 4x6 photo prints)

Hope that helps!

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9 Answers

HP Photosmart C3100 series


I just got off the HP help line.  After changing my black ink cartridge a test page was printing each time I turned the machine on.  This is very costly, in both time and ink as the cartridges themselves for this machine hold very little ink.  I tried to learn from HP tech how to turn off the test-print while keeping my color cartridge empty.  It turns out that you cant do it.  HP requires you to keep buying and using cartridges whether you need them or not.If you buy the color ink it will use it up in its testings.  And if you dont buy the color cartridge it will use up your black ink by printing the test each time you turn on the printer.  The printer was inexpensive sure, but I'm paying for it in wasted ink. 

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1 Answer

No Color Suppy Error Code


Try cleaning the print connectors on the cartridge housing area with a q-tip. This should resolve your problem, or else try to run ink cartridge test on your copier. Let me know if this fix your problem.

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