Question about GE JVM1190SY/WY/AY/BY Microwave Oven

1 Answer

Inside Surface gets hot

Whenever we use the microwave the surface gets red hot. It even burns our dishes. What and where is the part I need to fix it.

Thanks

Tom

Posted by on

  • schweigertls Dec 08, 2008

    Are you talking about the thermostat magnetron and the motor stirrer?

  • schweigertls Dec 08, 2008

    I checked the stirrer and it still turns.

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  • GE Master
  • 8,820 Answers

Is the turntable working?

If so, then I would suspect the stirrer system has failed, or the magnetron is dying.

You can usually find helpful exploded view diagrams and order parts by entering your full model number here.

There should also be a "mini-manual" (tech sheet) hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting, testing, and locating components.

At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Nov 27, 2008

  • William Miller
    William Miller Dec 11, 2008

    If the stirrer and turntable are working, then it's likely that your magnetron is dying.

    I've seen this occur when the magnet is cracked.

    I would refer you back to my solution for info on parts, exploded views, the mini manual and disassembly.

    We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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Let me know,if needed further assistance.



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