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My maxtor 500gb driver won't work. The power light shows that it is on, though my computer nor any other also don't recognise it and the drive letter doesn't show up

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Make sure that the SATA wires are fastened securely. Download the current driver for your particular hard disk drive and operating system and install. Write back if neither one fixes problem.

Posted on Nov 25, 2008

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The hitachi 500gb usb 2.0 external hard drive. This drive will not show up on any computer that I plug it into. When i turn it on the red light comes on, but no green. my computer crashed and...


Assuming that you have installed a fresh windows installation after crash, you might not installed the usb drivers.

to make sure that the usb drivers are installed and correct drivers go to controlpanel->system->device manager.
and check in that no yellow icons are present in the usb.

you said that the red light is on. that is power indicator and no data transfer.

green light indicates power and data transfer is on.

check your drivers and try to update or reinstall if the drivers are already present.
CAUTION: before reinstalling or updating see that you uninstall the previous drivers.

Apr 21, 2009 | PC Desktops

2 Answers

Dell Dimension 2400 - Adding second HD


set the jumper on the maxtor to cable select and see if that fix's things ?

Nov 29, 2008 | Dell Dimension 2400 PC Desktop

1 Answer

I brought a Maxtor basics external desktop hard drive, 500gb for my laptop. my laptop is windows vista and i can't get the portable hard drive to work or install onto my laptop. what can i do?


A few basics.. are you sure you've hooked it up right? meaning usb cable plugged into both the laptop and the hard drive? Does that particular model hardrive require a power pack to operate? If so, is that plugged in and operational? Assuming that is all OK.. does your system recognise that new hardware has been added when you turn it ( the hard drive on) and it is plugged in? It should but if not.. you may have to use the control panel and choose the ADD NEW HARDWARE feature.. At some point during all this. your system shoud acknowledge that new hardware has been recognized and it should ask for a cd with drivers on it to be installed or it may already have drivers that are compatible with it and self load.. If you fail to get any kind of new hardware acknowledgement, you may have a bad USB cable, a bad USB port or your new hard drive is not operating correctly.. I'll check back periodiaclly to see if any of these suggestions got you going or if you need any more help.. Good luck

Sep 23, 2008 | PC Desktops

1 Answer

We have a maxtor basics external hard drive. We run vista and the new microsoft office 2007. The problem is that the laptop is not recognising the external. We open my computer and even though it is...


Hi!!!!

may there have problem in your cable of your external hard drive try to replaced it!!!
that was also my problem encounterd before so i'll try to replaced the cable!!
and then it detect and working!!!

try to email me ronaldsuboc@gmail.com

Sep 18, 2008 | PC Desktops

1 Answer

My Dell laptop does not now detect my Maxtor external hard drive, even though it worked fine for a month. Power is getting to the hard drive, the lead to the laptop is fine but the computeer just does not...


ok i have found that this can happen sometimes, there should be 2 usb connectors on the end of the hard-drive, try the other one, hope this helps, let me know if it doesn't

Sep 07, 2008 | PC Desktops

1 Answer

Windows doesn't recognize my maxtor 500gb ata hard drive on a gateway computer


See if it works on another PC if it dosn't then ya drive is faulty, if it does ya have a PC problem.

Jul 28, 2008 | PC Desktops

1 Answer

Maxtor drive worked fine. then computer started to not start would start and power down immediately. I unhook maxtor drive and computer starts working again.?.. How and is it possible to get my data from...


is that an external drive? then, you'll need to simply re install the drivers on your hard drive, and then install it like it's brand new...files should be ok

May 25, 2008 | PC Desktops

1 Answer

Maxtor One Touch 4 500 GB External Hard Drive (Windows XP (SP2) - I have an issue with my harddrive, where when I plug it into the USB, initially the power light comes on & beeps but it is not showing...


Had same problem. I shut down computer and restarted and Maxtor was installed and had desktop icon and everything worked then. I then backed up with no problems.

Apr 14, 2008 | PC Desktops

2 Answers

Maxtor Can't Touch


I understand the problem you are going through and it is due to the fact that win xp sp2 install an NTFS filesytem on its hard drive and this file system was designed to be secure in a way that you don't remove disk drive or add disk drives just like that.Now the best solution would be to just reinstall you xp machine with sp2 with the hard drive already in the case.In this way xp will be able to recognize it as one of its own drives and now you will have access to it.

Mar 13, 2008 | PC Desktops

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