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I have had a problem with AOL wireless broadband connection. Have now got it back on two computers but third, IBM Thinkpad, won't accept the network password key require to initialise. The message coming up reads: The network password needs to be 40 bits or 104 bits depending on your network configuration. This can be entered as 5 or 13 ascii characters or 10 or 26 hexadecimal characters. AOL have advised me to go to IBM for help but I need access NOW!!!

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  • susan weymes Nov 25, 2008

    Hi



    I have entered the password (OK with other 2 pcs). It has 11 characters. Same message appearing. Have also tried entering network name and same messages appears.



    Susan

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  • 4,806 Answers

Use the SSID name (network name) or network key

let me know how you get on


regards

Posted on Nov 25, 2008

  • Lee Hodgson
    Lee Hodgson Nov 25, 2008

    try reinstalling the wireless card on the laptop, if you have no joy reset the router, there should be a small hole or button somewhere, and remeber to jot the key and possibly password from the back of the router, and one last thing, and try this first, make sure your caps lock and the num lock is off

    regards

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