Question about HP Office Equipment & Supplies

1 Answer

My hp C5180 said it needed a new yellow cartridge. i replaced it with a new one and it still says the same thing. i tried unplugging it for 30 secs. as well as holding down OK and HELP with it unplugged and plugging it in but nothing has worked. i've had it for a couple of years and it worked and looks like new but now i am stuck. hp told me to buy a new one.

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 174 Answers

Hi..

HP is correct as the print sensors gone bad and it cannot be fixed..you will need to replace it.
call hp:1800 474 6836

Posted on Nov 25, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Tengo una impresora multifuncional hp photosmart c5180, aparece un error en pantalla 0xc18a0407. quisiera saber como se puede resetear este problema y cuale s son las causas del error


1) connect printer directly to wall
2) try different walloutlets
3) remove the ink cartridge and then clean it with a lint free cloth.. clean the printheads as well.
4) the unplug the power chord from the back of the printer and then press and hold the power button for 30 sec.. replug the power chord.
5) replace printheads as well as cartridges
6) service the product

Mar 26, 2011 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

HP 6000 Won't print with yellow cartridge


Try this :

Take out the power cable from the back of the printer keep on tapping the power button for 30 secs ; then plug it back.
Take out the catridges clean them with a Lint free cloth (copper contacts); also clean the catridge slot of the printer; put in back the catridges ;
Unplug the power cable from the back of the printer; press and hol down the (#) and the (6) button simultaneously with one hand and with the other hand put in back the power cable; and then release the (#) and (6) button;
It will perform a reset on the printer
IF still then it doesn't work then the catridge slot's copper contacts has gone bad and need to replace

Regards
Soumajit

Mar 12, 2010 | HP Officejet 6500 Wireless All-in-One...

1 Answer

I have replaced my yellow cartridge two times now on my hp C5180 printer. I keep getting the message that I need to replace the yellow cartridge. Can you help me?


Try this: Remove all cartridges, then turn of printer and unplug it.Wait 10 min and plug it again.Turn on it and wait to ask the cartridges then put it one by one.Hope it help.

Nov 04, 2009 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

HP photosmart c5180 will not sense new yellow cartridge have tryed different cartridges


you could perform a reset by removing all the cartrdiges on the printer. and also try with cleanning the cartrdige contact iside the printer
to reset the printer follow below steps
1. Unplug the power cable from printer when the printer is powered on.

2. Press and hold OK and HELP buttons while plugging in the power cord.

Oct 02, 2009 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

HP Photosmart C5180 All-in-one error Oxc18a0301 I replaced 2 ink cat with proper ink. Now I get error oxc18a0301


Perform the normal assert troubleshooting:
-turn ON the printer
-disconnect the usb cable from both ends of the printer and pc if printer is connected with USB cable
-open the cartridge door and remove all the ink cartridges
-close everything without installing the cartridge
-disconnect the power cable from the back of the printer without turning off the power
-wait for 30 secs
-plug the power cable back in and install all the ink cartridges if the printer turns on
-wait the printer to initialize and stop making noises
**don't attempt to print this time
-turn off the printer by disconnecting the power cable from the back
-wait another 30 secs
-plug the power cable back in and if the printer is ready to go
-try printing a test page


Get back to me if it doesn't work.

May 31, 2009 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

Printer wont recognize new ink cartridge


Few thing to try...
*Clean the cartridge head with dry or little alcohol damp cloth.
*Reinstall the cartridge.
*Run the head cleaning and liniment program that came with the printer.

this should help, if not it need to go to service center.
Kevin

Feb 15, 2009 | HP Photosmart C5180 All-In-One InkJet...

6 Answers

HP C5180 yellow cartridge empty


Thanks for everyone for posting there problem with HP C5180 with the yellow ink being empty. With out this I would not figure and made attempt to fix it. 
Credit to Longtimemacuser @ http://h30434.www3.hp.com/psg/board/print?board.id=Printing&message.id=525&page=1&format=page

Same here-  I'm running into this problem for the second time in less than 3 weeks on my HP C5150. . Brand new cartridge installed, and it is fine for a day - then 2 days later, after NO color printing - it suddenly shows as completely empty.
 
Last month when I had the same problem, customer support suggested the following, which seemed to work.
(typos were theirs - I just copied and pasted):

Please try the following step's
Power your C5150 on and remove all 6 cartridges and close the cartridge access door
With your C5150 powered on unplug the power cord directly from the back
Press and hold the OK button and the HELP button down together while you plug the power cord back in
Keep the button's held down until the display screen goes blank then release the button's and power your C5150 back on
When you are prompted on the display screen to install the cartridges install all 6 cartridges and close the cartridge access door
Are you still getting the same message ?

I did the printer reset but I only removed the yellow cartridge. follow the on-screen prompt and this process will take about 3-5 minutes. When everythings done, suggest to clean the printer head

Hope this help 
Anthony L.


This should resolve the issue. If you need further assistance, please reply to this message and we will be happy to assist you further.

You may receive an e-mail survey regarding your e-mail support experience. We would appreciate your feedback.

For information on keeping your HP and Compaq products up and running, please visit our Web site
at:
http://www.hp.com/go/totalcare

Nov 21, 2008 | HP Photosmart C5180 All-In-One InkJet...

2 Answers

Cartridge error


remove the cartridge & install the new one cartridge other wise

May 10, 2008 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

Will not print yellow


Is the new cartridge an HP or an aftermarket. Yellow is the hardest ink to duplicate correctly in an after market cartridge and this is a common problem.
If you are using after market cartridges, try an HP cartridge. The printheads are part of the cartridge and clogging should not be an issue.

Jan 02, 2008 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

How do I reset the ink levels?


We have an issue of missing or replace yellow cartridge. Please feel free to contact the HP support for replacement of the printer, if the printer is in warranty status. HP would replace the printer.

Dec 29, 2007 | HP Photosmart C5180 All-In-One InkJet...

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

22 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Seeker5211
Seeker5211

Level 3 Expert

1089 Answers

kakima

Level 3 Expert

102366 Answers

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2017 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...