Question about HP Office Equipment & Supplies
The symbol you mean is for indicate that the printer is ready. If you can print from ex notebook, you are having problem with your paycheck application program. If you can't even print a testpage from PC.
Check your printerdriver, is the printer offline?
Networking? Press gobutton on printer until ready and attentionlight blinking, release gobutton and the printer will print a config page. Then on PC, go to Control panel, rightclick on Printer icon, choose properties, choose Ports, check for HP standard TCP/IP port, click configure. Is the IP adress for port the same as the one given on the configpage. If not replace it with the one given on configpage.
But, if the configpage says the IP is configuring. turn off printer, disconnect network cable. Press and hold gobutton, turn on powerswitch, when ready and attention lights lid, release gobutton. Printer will reboot to ready. Reconnect network cable. wait 5 min print a configpage and check if you got IP.
Having USB, Just uninstall and reinstall printer.
Hope this will help, otherwise let me know. I'm expert on this printer
Posted on Nov 27, 2008
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Posted on Jan 02, 2017
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