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The tv have a problems known as a convergence problems,it dead.The tv have colors lines R,G,B mis alignment,have colors shadows or 3D look like pictures.The tv convergence board the 2 STK convergence ICS and some or all it resistors are dead.These parts on the tv convergence board,must be replaced to solved tv convergence picture problems.The shop,will cost u $300-350 for parts and labors.
I believe it is mute-1-8-3 to enter the service mode, HOWEVER, I have also read that until the convergence problem is repaired, i.e. - depending on the configuration, either 2 individual IC's located on the lower board with 'playing card' size heat sinks or a simple replacmenet convergence board, adjusting the convergence through the service mode is comparable to "ripping the transmission out of your car to fix a flat tire". I myself have not gone into the service mode since I am still waiting for the replacement IC's - I get to do a component level repair.
Well you need to get into your tv's service menu and service convergence mode. It's different for every tv. It means entering a code on the remote that opens up a secret menu for changing tv settings. Go to servicemanual.net and buy the service manual for your set, you'll be glad you did.
You enter the service menu by using the remote. Press DISPLAY, 5, VOL+, POWER
in rapid succession. Once the screen appears, you should notice green letters
and numbers at the top of the screen. Your remote acts as a navigation tool to
allow you to select and change values. Keys 1 and 4 change the Item, keys 2 and 5 change the Category, and keys 3
and 6 change the Value. MUTE enters the write function, and ENTER executes it.
Power exits the service menu. Keep in mind that while in the convergence mode,
the keys have different functions, which we'll get to in due time. The service
manual will also have this information. http://tv.groups.yahoo.com/group/Ws500/
You can download a copy of the service manual that explains how to enter service mode and perform convergence of the red/blue/green guns, but unless you are comfortable doing something like this, you may be better off calling a good shop familiar with rear projection sets and getting a quote to have a convergence service performed.
you will have to go in the service mode. be careful as you could damage the tv if wrong settings are changed. with the tv off push on the remote display 5 vol+ power. now hit the 1 button until you see pje fdis on the upper left. now push the 9 button to enter convergence. you should now have a cursor on the screen. usr the 3 button to switch colors. use the directional pad on remote to move the cursor and the enter button in the center of dir pad to select or deselct a point in the screen. push muting and then enter to save convergence. now restart the tv and all done
you must enter the service mode and align your convergence and save it to the epromm also activate the auto focus to activate the sensors , power on /mute-1-8-2- / press enter to save and before you exit activate the focus key on the remote ,very inportant to do the last step./g