Camera turns on but it tells me to turn off nad back on again
When I turn on the camera, the lens comes out and then stops moving then on the screen it says to turn camera off nad turn back on. I have installed 2 brand new sets of batteries and it still does the same thing.The repair people want to charge me just about what it would cost to get a new one.
An expert who has achieved level 2 by getting 100 points
An expert that got 5 achievements.
An expert whose answer got voted for 20 times.
An expert who has answered 20 questions.
Re: camera turns on but it tells me to turn off nad back...
There is no long term fix for this problem, you can however reset the camera, remove the batteries and leave out for 48-72 hours then replace batteries, this should work for a few days, but in order to fix it you'll need to send it off, but like you stated, you can buy a new camera for the same price.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
firts resolve the lens issue
1.- Clean the lens surface with a soft cloth (clean the cilinder body of lens)
2.- Turn OFF the camera.
3.- Gently Push the lens
4.- Gently PULL the lens while you turn ON the camera
Check if the lens go in and out. If the lens don`t move try again step 2 to 4
If the lens move, and the Screen continue NOT image (screen is white) you need replace the lens sensor
Is important for people who share their knowledge, know your comments.
If the answer is helpful, rate my answers
Warning: This is only a last resort if you no longer have a warranty.
I used a variety of different methods, but here's what worked for my camera. Apparently the lens was just off the track.
1. Turn on the camera, and smack the back against the palm of your hand to get the lens to come out. 2.Hold the lens out until the "error screen" comes up. 3. Take the camera with the lens facing towards you, and use your thumbs to push on the lens. 4. Push firmly until the lens "clicks". 5. Turn off camera, then on again. 6. Hopefully cry tears of joy that you fixed it.
Your camera has it own doctor built in, if it sees an internal error it will shut down. When a camera turns on it goes through a series of tests, if one of these test fails your camera records an error. If the lens is moving in and out your camera is trying to get the lens to function. As such you have a faulty camera.
here are the tips you need to be followed #1: Remove the batteries from the camera, wait a few
minutes. Put a fresh set of batteries back in and turn the camera on. #2: Remove the batteries, then remove the memory card.
Then install the new batteries, when you turn it on it should come back
to life. Error E30 means you don't have a memory card installed, so
turn it off, slip in the memory card and turn it on one last time. #3: Insert the cameras Audio/Video (AV) cable, and
turn the camera on. Inserting this cable ensures that the camera's LCD
screen remains off during the start process. Thus extra battery power
is available to the camera's lens motor during start up. This extra
power can be useful in overcoming grit or sand particles that may be
jamming the lens. #4: Place the camera flat on its back on a table,
pointed at the ceiling. Press and hold the shutter button down, and at
the same time press the power-on button. The idea is that the camera
will try to autofocus while the lens is extending, hopefully seating
the lens barrel guide pins in their slots. #5: Blow compressed air in the gaps around the lens
barrels with the idea of blowing out any sand or grit that may be in
there jamming the lens. Other variations include blowing with a hair
dryer in “no heat” setting, or sucking the gaps with a vacuum #6: Repeatedly tap the padded/rubber usb cover on a
hard surface with the intent of dislodging any particles that may be
jamming the lens. Other variations include hitting a side of the camera
against the palm of your hand.
TIPS: 1.)NEVER PUSH THE LENS IN AFTER CAMERA DIES, BUY A NEW BATTERY IMMEDIATLY AND TURN IT BACK ON, CLOSING THE LENS!
2.)NEVER USE AN AC ADAPTER, USE A RECHARGEABLE BATTERY OR A REGULAR BATTERY!
..to fix this...
Do as i say..
1.) Remove battery 2.) Remove front plate (screw driver may be needed) 3.) Check all gears, make sure they are correctly fitted in place) 4.) Move the gear manually to make the lens come out. 5.) keep it out, put the front plate back together. 6.) reinsert the battery, turn it on.
or... 1.) Remove the battery. 2.) Wait about 6-8 hours. 3.) Reinsert the battery.
or... 1.) Remove the battery. 2.) Try hooking it up through AC adapter, put correct voltage. 3.) Try turning it on. 4.) Remove AC adapter, reinsert battery. 5.) Turn it on.
This is a pretty usual type of problem. The lens assembly is composed of some lens and some servomotors that will move them around or focus them properly in order to get a sharp picture. This is a delicate part of any camera. Sometimes one of the small parts in the lens assembly get out from their positions and damages or jams other components there. Therefore when you start the camera it produces weird noises as it tries to extend the lens. A camera doesn't know where the lens are at the moment you start it. It will power up the motors for a small amount of time, as it knows that if the motor works for about 1-2 sec the lens should move and extend. If this doesn't happen the camera gets confused and gives you errors or makes strage noises as it powers on the motor but it can't move the lens because they got jamed or are fully extended.
Only a service center can fix this because lens mechanisms are very fragile and require specialised hardware to be realigned or repaired. In your case it would be adviceable to ask them an estimate of the repair, for you to know if it's worth it. It can be a simple job like putting back the piece that got out of place, but also it can be a situation in wich the whole lens assembly must be changed because of extensive damage recieved when the motor forced the lens to extend. It is also a good thing to do, NOT to power on the camera anymore as it can damage itself furthermore.
Sorry as I can't give you more detailed tips, this isn't the do-it-yourself type of repair, even the service centers are having problems with this repairs. Good luck however, maybe it's a simple thing.