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You must check the paper settings, Canon MF 4350d have two trays, the Cassete/Drawer & MP tray or (Multi-purpose tray).
Go to Paper Settings found the panel of the Printer, Set Cassete tray as A4 or LTR size & MP Tray as Long size or Foolscap(FLSP).
You must go to Start>Devices and printers>Right click the Printer>Printer Properties>Preperences>Page size change to Letter>Apply and press Ok..
Make sure that everytime you print,it will match the paper size you want to able to use,..
Did you set the default tray in the "Printer Properties" in Control Panel? Or, if you did, do you get any paper tray related error messages? It's possible that there is some sensor flag that's malfunctioning. Usually, however, it's just a setting in the printer driver.
Has anyone been doing some panic botton pushing????? You may have to go in and look to see if it set up in users mode as just as a printer. Try to reset all of the setting back to factory settings, there is a users funcation for that just look the in menu.
I have called canon with this problem more than once and they keep telling me that I am using a "paper" that is not supported. I finally gave up and ended up telling them that I am now going to use my cheap HP printer because it can do what it's suppose to.