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HP 2600 series...doesn't work after using a re-install disk on a Gateway computer..Do not have disk for printer

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Http://welcome.hp.com/country/uk/en/support.html?pageDisplay=drivers

try here and type in your model number

Hope this helps

Posted on Nov 25, 2008

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follow this trouble shooting steps your issue should resolve.

On Computer:

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Raj....

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How long ago did you purchase the printer? Does it have the "Certified for Windows Vista" logo on the box? If not, it won't work with Vista at all. I checked Microsoft's Hardware Compatibility List and it says the HP Photosmart C3100 series is *certified* with Vista, however it does not say it *works* with Vista. http://winqual.microsoft.com/HCL/ProductDetails.aspx?m=v&g=d&cid=900&sv=&f=86p&pn=HP%20Photosmart%20C3100%20series&oid=31 Per the link, the driver may be part of the Windows Update. Give that a try, as well as HP's website. Otherwise you may need to take it back and exchange it for a Vista-certified printer. Let me know how it works out!

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