Question about Canon S400 InkJet Printer

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Printer S400 won't print out blue and pink ink

I'm at a loss. The black and yellow ink prints, but the blue and pink don't. I've gone through all the maintenance steps and have cleaned the metal discs (at the bottom where you snap in the cartridges) with alcohol as well as taken out all the ink cartridges to make sure that the ink is coming through. The blue and pink are new cartridges just purchased and ink is definitely coming through. I've snapped all the cartridges back in place, but over and over again, just the black and yellow print out ... no blue or pink. What is the problem? What else can I do to make the color come through? It's interesting that the color comes through on the cartridges on either end, but the two in the middle are the ones not printing.

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Hi..

The nozzles have gone bad...it needs to be serviced or replaced...i appreciate your efforts yoy put in to fix the problem thats best we can do after all its a machine.if the printer is in warranty contact the manufacturer.

Regards,
debroy

Posted on Nov 25, 2008

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